Paul Nuechterlein, Frankenmuth, Michigan, a seller from Frankenmuth, MI
I could not have been happier with how every stage of this sale progressed. It was always a true pleasure to work with Colleen and hear about the next steps that were going to happen. She always exceeded my expectations with every aspect of the sale. Coleen was always professional but I acquired a true friend during the sale of my house. This was a great sales experience.
Julia Bender, Bridgeport, MI, a buyer from Bridgeport, MI
Coleen listened to me to help me find my perfect starter home! She took my vision and made it a reality. Highly recommend!
Coleen was professional and trustworthy during this sale. Her knowledge of the local area and confidentiality was important to me and the family. I would highly recommend Coleen to anyone buying or selling real estate in the area.
Kevin & Carol Maurer, Frankenmuth, MI, a seller from Frankenmuth, MI
Coleen did an excellent job selling our home and helping us find the perfect home. She is trustworthy, professional, and hard-working. We highly recommend her!
Kelly Porter, Oak Park, Michigan, a seller from Clio, MI
Coleen Hetzner is the best and above all the rest! I am proud to call her my agent. She was knowledgeable, professional, and dedicated to handling the sale of my condo. She was always available to answer any questions, trustworthy, dependable, and experienced with all aspects of the real estate market. I was blessed to have Coleen as my agent!
Mathew P, Frankenmuth, MI, a buyer from Frankenmuth, MI
We have worked with her in the past and we had a wonderful experience that time too. So it was decided at that time that we will use her for all future realtor needs. She is approachable, easily accessible all day by call or text and is extremely reliable to follow up on any requests or questions. She genuinely cares and checks in to make sure you have everything you need at the new house weeks after closing. She always goes above and beyond our expectations, so we highly recommend Coleen.
We were so grateful to Coleen for making the entire process smooth. She was responsive and quick to respond to any of our questions!
Amy Carl, Frankenmuth, MI, a seller from Frankenmuth, MI
What's not to love about Coleen?! She's VERY knowledgeable, professional, and communicates every detail of your transaction with you on a timely basis. Her kind manor makes it just a joy to work with her. She takes ALL the worry out of the sale or purchase of your home. I completely trust Coleen with all my real estate needs!
Kelley Tagget Frankenmuth , a seller from Frankenmuth, MI
The experience of selling your home is stressful but it was so helpful to feel confident in Century 21/Coleen.
Mary and David Swetich Frankenmuth, Mi, a seller from Frankenmuth, MI
Coleen Hetzner stoood out from the rest with her professionalism, local knowledge and local sales record.
We received a cash offer for our asking price within 24 hours online. Coleen's written description of our home was detailed and reinforced the positive aspects as did the photo shhot.
Coleen was an excellent communicator who was always available, answered all of our questions and reassured us when necessary.
Hannah Olgren, Frankenmuth, MI, a buyer from Frankenmuth, MI
Coleen Hetzner went above and beyond in all aspects during the process of purchasing our home. She is responsive, knowledgeable and always available to answer any question I had. I cannot recommend Coleen enough!
Jerry & Sandy Rodammer, Frankenmuth , a seller from Frankenmuth, MI
Coleen and Julie did a great job and made things run smoothly with the purchase of our new home and the sale of our home. They are knowledgeable and professional. We had a trustworthy experience and are thankful for the way we were taken care of.
I would definitely recommend Coleen Hetzner to anyone who is buying or selling their home.
Coleen was fantastic to work with! Extremely responsive to all of our questions. She made the entire process smooth and we are so happy with how quickly we were able to get into our new home!
Ronald Palmreuter and Penny Maurer (POA), a seller from Birch Run, MI
Coleen did an OUTSTANDING job in assessing our home's value, staging the home for professional photographs, and negotiating excellent sales terms on our behalf in a short amount of time. She was EXTREMELY responsive and prompt with her communications throughout the sales process, and her people interaction skills were simply exceptional. We heard positive things about Coleen from her previous clients, but she far exceeded our expectations!!! If anyone ever asks us for input on Coleen in the future, we will STRONGLY recommend her and the Century 21 team..
During the sales process our family had an unfortunate medical emergency. This medical emergency occurred on the final day that our home was being sold, and Coleen was extremely compassionate and understanding of our family's situation. Despite this setback, Coleen successfully kept our sales process moving forward with both parties. We can't thank Coleen enough for her professional expertise during these difficult circumstances...
Chris Baumgartner Frankenmuth, a seller from Millington, MI
Coleen was awesome to deal with. No false hopes with her.
Annemarie Simmons, Frankenmuth, a seller from Frankenmuth, MI
Coleen was wonderful. She took care of everything. My family and I are pleased.
Brandon Maurer, Frankenmuth, a buyer from Frankenmuth, MI
I want to give a big thank you to Coleen for closing not one, but two deals for me back to back! If I could sum up my experience with you in one word, that word would be trust. You have great knowledge and you lay out every step in a way that's easy to understand. You gave me personalized service and made me feel like the most important client and I'm sure others would say the same!
Tim Daoust, Frankenmuth, a seller from Frankenmuth, MI
You are lucky to have Coleen on your staff. As I've said a bunch of times in this survey, she is the best!!!
Dawn Russell (Traverse City), a buyer from Frankenmuth, MI
Coleen and staff were phenomenal to work with. We started our journey of looking for a home a year and a half ago. Coleen was beyond patient until we found the home that checked all the boxes off of what we wanted.
Sandy Rodammer, Frankenmuth , a buyer from Frankenmuth, MI
Coleen Hetzner was highly recommended to us and she exceeded our expectations. Coleen Hetzner is knowledgeable, kept us informed and her expertise made the entire process, from showing to closing, flow smoothly.
This is the first house we have ever purchased and Coleen made it a pleasant and positive experience. We feel comfortable with Coleen Hetzner and are looking forward to putting the sale of our home in Coleen's hands.
Because of our positive experience we most definitely will recommend Coleen Hetzner to our family and friends.
Kurt Rodammer Frankenmuth MI, a seller from Frankenmuth, MI
I selected Coleen because I knew she is the premier real estate agent in the Frankenmuth market. I knew that selecting her I would have the best chance of selling my mom's house fast and for a great price. Coleen came through on both counts.
Very professional and courteous
Julie was always helpful and informative
Coleen was professional and patient. Always quick to respond to phone calls and texts.The sale and closing went quickly. All in all I couldn't be happier with all she did to sell my mother's hou
I got in touch with Coleen Hetzner through one of her listings and immediately was impressed by her quick response and professionalism. She was on vacation when I sent my first email and she responded the same day. Coleen guided me through every step of the buying process and patiently answered all of my many questions. Coleen quickly gained my trust and worked with me to get a deal done in a short time frame. I have no reservations at all recommending Coleen for your real estate needs.
Steven and Christine Cencer South Lyon,, a seller from Frankenmuth, MI
Could not be more satisfied with Coleen Hetzner and entire real estate transaction!
Extremely personable and knowledgeble!
Jim & Melinda, Frankenmuth, a buyer from Frankenmuth, MI
We highly recommend Coleen Hetzner for all of your future home buying or selling needs. Coleen is responsive, hard working, trustworthy, genuine, knowledgeable, experienced, efficient, down to earth and kind. Thank you for going the extra mile for us Coleen, we're grateful for all you've done for us!
Jean Lichon Ronrick Pl Frankenmuth , a seller from Frankenmuth, MI
Coleen is knowledgeable and I couldn't have done this with out her
Coleen was such a pleasure to work with. As first time home buyers, my fianc and I had a lot of questions, and not only was Coleen knowledgeable, but also extremely kind and honest. She is professional, hard working, and cares about getting to know you. We looked at two properties with her and she never made us feel pressured to make decisions, and would go out of her way to show properties at times that worked for our schedule (even on the weekend!) I cannot say enough good things about our experience with her! Thank you, Coleen!!
William Nicolai, Frankenmuth, a seller from Frankenmuth, MI
Coleen was a great agent to work with and we would recommend her as an agent to work with! We wanted an agent who produces sales in the Frankenmuth area. When we contacted her we were weeks away from moving into our new house and we needed our current house sold. Without the help of Coleen we are unsure how long our house would have been on the market for.
I can't thank you enough for all you have done for me. Selling and buying, you have made me feel like family because you care about all the details. I will be forever grateful for all you have done. I appreciate your honesty with everything. I never felt you just wanted to sell me something, I didn't always see what was wrong with a property until you brought it to my attention. Most agents would just have you put an offer on something and never look back. You helped me find what I wanted from every aspect and then some. You have my utmost respect and am proud to know you and will refer to you as my friend. I can never repay you for all you have done, but I will definitely refer anyone who is looking for a real estate agent.
I know you are truly one of Gods angels
Russ and Amy, Frankenmuth, MI, a seller from Frankenmuth, MI
Coleen is experienced, detail oriented and protects her client from challenges not only in the business transaction but also in the moving process. We trusted Coleen through out the entire sale following her advice and guidance. The end result was top notch!
Julie is excellent as well. Together, they are an incredible team.
Thank you both for everything -
Russ and Amy
Coleen is a professional realtor. Due to the circumstances of our sale of the property, Coleen was understanding, empathic, and sympatric and listened to our family. Coleen kept us updated every step of the way. Coleen went above and beyond.
Family and community ties lead us to choose Coleen. We have heard positive comments and was highly referred to us.
Coleen is knowledgeable in her profession, of the market, and Frankenmuth.
Coleen was able to sell our family's home quickly with deep respect toward our family and the circumstances that required the sale.
She's the best realtor in our area. I work with several properties and realtors, Coleen is top shelf talent.
Everything was excellent.
A pleasure to work with.
Great job
I could not ask for more. Our overall experience was excellent.
Rachel - Frankenmuth , a seller from Frankenmuth, MI
Coleen is the best and a pleasure to work with. If you are buying or selling in the area look no further!
Jerome, Janet Korf 485 Groveland Drive,, a seller from Frankenmuth, MI
It was apparent she knew the business of selling a home, advising, asking owners what they expect, what she thinks and just good common sense approach. I would strongly recommend Coleen Hetzner to others as their realtor.
Home buying/selling can be a daunting experience especially if you have disabilities. Coleen and her team take ALL the pain and worry out of the process and make it one of the most positive experiences of your life! What an incredible person/realtor/professional! I am so grateful for you! THANK YOU Coleen and Julie, you rock ladies!!
Dr & Mrs Robert Dennison, a seller from Frankenmuth, MI
Coleen Hetzner's work ethic, success, end customer satisfaction is a well known and appreciated commodity is the Frankenmuth community. Coleen and Century 21 provided us with an outstanding sales experience.
Coleen Hetzner is amazing. She really understood our needs and answered all our questions.
Nick Lackowski, Frankenmuth,Mi, a seller from Frankenmuth, MI
Coleen is amazing and we will only use her for our real estate needs in the future. We will also recommend her with great enthusiasm to all friends. We have worked with her in the past and she continues to surpass all expectations!
Terry Martin, Birch Run, a buyer from Birch Run, MI
Coleen was incredibly patient and helpful while helping us find our new home. This was a difficult decision for us and she was by our side every step of the way.
Coleen, was exceptional through every part of the process and made a difficult buyers market easy to navigate.
Coleen's assistant, Julie, was exceptional in aiding with communication and availability throughout the buying process.
We selected Coleen due to her outstanding reputation as a realtor in the area.
Coleen is an experienced, knowledgeable, honest, hard-working, dedicated, professional individual. On top of this, she is kind-hearted, thoughtful, loyal, and generous. Her work ethic and character work hand in hand to make her who she is and she definitely stands out for it...absolutely amazing! She went above and beyond to seamlessly guide me through the entire process...what a blessing to work with.
Lisa Stallings, Frankenmuth, MI , a seller from Frankenmuth, MI
Coleen has an impeccable online professional selling record. After working with her I can see why. She is professional and knows the business. I would definitely recommend her to others.
Miriam Ehlert 4 Hanover Drive , a seller from Frankenmuth, MI
Coleen was on top of the sale from the start. Coleen was great at keeping us informed as to what was going on. Coleen went far and above what was expected by doing extras to complete sale...removing cement flower pots, bird bath, etc As I have stated before Coleen is a professional real estate agent and I would not hesitate to refer her to my friends and family.
Cheri S. Frankenmuth MI., a seller from Frankenmuth, MI
I would recommend Coleen for all of your needs- whether you are a buyer or a seller or both! She truly knows the business!!
Dan Wortman Frankenmuth, a seller from Frankenmuth, MI
Coleen Hetzner is professional, knowledgeable, and successful in our area -- her sales record and and our previous experience is why she is the only agent i would deal with. Especially like her communication as well - helpful. We highly recommend Coleen.
Kitty Murtha, Frankenmuth, MI, a buyer from Frankenmuth, MI
Coleen had a positive and compassionate energy, and confident and patient in her approach with us, She totally knew the area, which made a difference in us finding exactly what we needed/required.
Staff were superb.
Thomas Winterstein, Frankenmuth , a buyer from Frankenmuth, MI
Working with Coleen was a fantastic experience from start to finish! She was able to answer every question we had, and helped us to get exactly the home we were looking for.
Colleen was wonderful, professional, and easy to communicate with. We highly recommend her and are glad we chose her for our move! Rene Fox
Darin Williams Frankenmuth MI, a seller from Frankenmuth, MI
Coleen was extremely professional, prior to listing the house and she gave great advice on how to prepare the house, I was fantastic throughout the process. Highly recommend it
Holly Stapleton, Frankenmuth, Mi, a seller from Frankenmuth, MI
She was excellent.
Miriam Mangus - Frankenmuth, a buyer from Frankenmuth, MI
Coleen was thorough and accommodating to our needs. She was always available to answer our questions and follow through with our requests. Couldnt ask for a better realtor.
Mary Welch -7290 Townline Road, a buyer from Bridgeport, MI
I need to commend Coleen for the way she hung in there with me through the years
We had a few deals that I backed out of, but she was always willing to show me the next one I was interested in.
I might think that someone who has plenty of business as Coleen does, would decide to walk away from such an indecisive buyer. But I guess that is why she does have such a great reputation! She treats clients with respect. Which speaks volumes and will always pay great dividends!
Karen Munson Frankenmuth, a seller from Frankenmuth, MI
Coleen was always available to answer any questions that I had. Being a first time home buyer, there were a lot of questions! She made this whole process stress free and easy. I will recommend Coleen to anyone looking to buy a new home!
Kim, Frankenmuth, Michigan , a seller from Frankenmuth, MI
Caring and knowledgeable, Coleen has been terrific helping me with the the sale of my home!
Coleen was a gem to work with and available to help throughout the process
Laura Beedle Frankenmuth, a seller from Frankenmuth, MI
Very Satisfied. Colleen was wonderful to work with and made the whole experience an enjoyable and easy sale.
In conversation with others Coleen was highly recommended by several people. The comment was "If you're looking for something to buy in Frankenmuth, Coleen Hetzner is the person you need to contact."
I am completely satisfied with Coleen's performance! She was always professional, helpful, always accessible. She walked me through this process with great patience and kindness.
I am a satisfied client and I have no complaints. I couldn't have had anyone better than Coleen!
Coleens knowledge of not only the area, but also the finance and title companies made for the smoothest real estate transaction we have ever had. Going forward we will bring using her exclusively. She also is a real agent combing through the property throughly. Any agent can open a door, Coleen makes sure it's right for you.
Marcus - Frankenmuth Michigan , a seller from Frankenmuth, MI
House sold in 2days. Very positive results. Coleen understands market and gave great advice. We would recommend her going forward.
Louie Weiss, Frankenmuth , a seller from Frankenmuth, MI
As always, Coleen did an excellent job of tending to my real estate needs!
Monica Wiggins, Frankenmuth, MI, a seller from Frankenmuth, MI
Coleen is a wonderful person! Her knowledge of the area and the market is invaluable! I have known her for 15 years and would not have even thought about using another realtor! I have already recommended her to several friends and will keep doing it!
Coleen is a rockstar! Highly ethical and such a pleasure to work with. Happy she sold our home, but sad we moved so far away she isn't able to help us in the future.
Christopher, Frankenmuth, MI , a seller from Saginaw, MI
The consummate professional who is knowledgeable about the greater Frankenmuth real estate market. She handled both the sale of my home and new home purchase and I couldnt be more pleased with her and her staff.
Scott Showerman Frankenmuth, a seller from Vassar, MI
Coleen worked hard to keep all things moving forward from start to finish on the sale of our home.
Outstanding job! Couldnt ask for more knowledgeable and helpful broker. Would recommend! Hardest working lady I know. Does not matter the time Coleen works day and night to satisfy the needs of her clients.
Collen has a good pulse on the market and is aware of up and coming housing coming on the market. I would strongly recommend Coleen
Will and Jody Frankenmuth, a buyer from Munger, MI
Coleen Hetzner was more of a friend than a real estate agent to us. She always listened to our needs and helped us make the right decisions, which usually resulted in our favor with buying and selling. We've used her two times now and always feel comfortable and trust her to do her job. We would never use anyone else!!!
Brad Hubbard, Frankenmuth, MI, a buyer from Frankenmuth, MI
Having lived and worked in several other states and moved quite frequently during my processional career, I found Coleen Hetzner to be the most pleasant and proficient and professional real estate agent! Ill be highly recommending her to others who are looking to buy or sell homes in our area.
Kimberly Johnston, Prescott Valley, AZ, a seller from Vassar, MI
Love how Coleen keeps current in communications! She is so easy to work with.
Coleen was extremely helpful in working with me from out of state in selling my parents' home. The process could not have been an easier if I had been local. So thankful I chose her! Her professionalism is top notch!
Coleen Hetzner is the only name in realtors as far as we are concerned.
Jeanne Braeutigam, Frankenmuth, a buyer from Frankenmuth, MI
She' great! The best, I've fond a new friend
John & Ashley, Frankenmuth, MI, a buyer from Vassar, MI
There is no other agent who knows Frankenmuth as well as Coleen! She listened to our needs and wants and didn't stop until she found us the perfect forever home!
John & Tara Jacob, Frankenmuth, a buyer from Frankenmuth, MI
Coleen was always prompt and professional to answer questions and provide advice. We truly appreciate her help in navigating our real estate purchase.
We were able to sell our home quickly thanks to Coleen
Coleen really made the sale of our home a quick and easy experience. She was comfortable to work with and we felt at ease through the whole process with her. She did this all under the pressures of when COVID first happened. Her strength of character is like no other. We left a home of 23 years for a lake house in a new city. She really understood how a home is precious in the hearts of those that occupy them despite looking forward to your next location. Houses are not just shelter, but a place of memories for the whole family. Choose Coleen as your realtor that understands chosing a "home".
Bill and Terri Roedel, Frankenmuth, a seller from Frankenmuth, MI
She is just so nice to work with. She knows how you feel and wants to sell your house. My opinion she goes out of her way to help you. She was not just our realtor, but someone who you can call a friend. Thank you Coleen
Scott Maurer- Frankenmuth MI, a seller from Frankenmuth, MI
To say that Coleen made selling our home in the middle of a pandemic an absolute pleasure would be an understatement. Her professionalism, communication and overall knowledge of the local market is simply outstanding. If I were to ever sell a home in this area again, Coleen would be an easy decision to work with again!
Scott Maurer
Robert & Kimberly Scharrer, Birch Run, a seller from Birch Run, MI
Our overall sales experience with Coleen was fantastic. She was knowledgeable, detail-oriented, patient and kind. Our transaction was seamless, and we attribute that to Coleen and her staff, all of whom are hardworking individuals. We would highly recommend Coleen Hetzner if you want professional results.
I live out of state which required I search the internet for top brokers in the area. Numerous brokers can up but Coleens personality came through in her bio. She helped us navigate our Mothers estate and was without pause professional and kind. Her attention to detail was exceptional. Thank you Coleen.
Brad Bekemeier, Frankenmuth, a buyer from Frankenmuth, MI
Buying or selling a home is stressful enough, let alone during a pandemic and Coleen couldn't have been more reassuring and confident that my home would sell in a timely matter. She is one of the best!
She is as good as they get! Kind, patient, informative, perfect communicator!
Benn and Jan Hinds. Frankenmurh, a seller from Frankenmuth, MI
Coleen is professional with a warm personality. We appreciate all her hard work to make things run smooth and a positive experience. I would recommend Coleen without any hesitations.
Jake and Kimber-Frankenmuth, a buyer from Frankenmuth, MI
Coleen is the best. She is knowledgable, trustworthy, and dedicated to her clients. We have worked with her on two home purchases and one home sale and would defintely recommend her to family and friends.
Coleen was helpful throughout our whole process of searching for our home. She was knowledgeable of the housing market and made the experience a great one. We will use her again when the time comes!
Bob Thill Bridgeport, a seller from Bridgeport, MI
She is the best
Dan Wortman, Frankenmuth, a buyer from Frankenmuth, MI
Coleen Hetzner is professional, friendly, knowledgeable and experienced. I highly recommend her to friends and family whenever I have the opportunity.
Coleen was great to work with! Working a full time job,I found myself looking at houses at night and on the weekends. Coleen was always there and provided the after hours support and dedication I needed. The only reason I was able to purchase the home I did was due to her dedication and attention to details that many other agents missed in my multiple offer probate purchase in court. Her work ethic is unmatched.
All of these describe Coleen well. As a first time buyer I had many questions and concerns and she was able to answer any question I had and make the process easy going. Always kept me in the loop and tried her hardest to keep the third party reps on time.
I ask a girl I worked with, who she used for her realtor, she immediately responded with Colleen's name...when I ask, "did you like her?"....she replied "LOVED her!"
After knowing Colleen, we feel the same way! Knowledgeable, ambitious and personable, are just a few words that come to mind when describing Colleen at work!
I will recommend Colleen to friends, family, and coworkers! Colleen is exactly who I would choose, if I need a realtor again!
Tim Kriewall Frankenmuth , a seller from Frankenmuth, MI
Very professional! Willing to work hard for the sale; didnt sit back to let others sell the house and split the commission. Remained in communication with us, even when nothing was happening. Very friendly.
Coleen worked strategically to gain the sale. She insisted on perfection. She redid the photos of the house at least twice. She removed the house from the market and replaced it with a new tact. She found the buyer and brokered the deal after bringing them to the house three or four times. She was a one-woman show (with the assistance of her able staff).
John and Sue, Rochester Mi, a buyer from Frankenmuth, MI
Coleen Hetzner was knowledgeable and professional, we were from downstate, and did not know the area that well. Coleen listened to our concerns and wish list. She was able to pinpoint several good locations, we made an offer on our favorite, and we couldn't be happier. She treated us with respect and was a great listener. Really enjoyed working with her, well done Coleen. We would highly recommend her to anyone searching for just the right house!
Lydia and Nick Raquepaw, Birch Run, a buyer from Birch Run, MI
We really enjoyed working with Coleen! Cant say enough positive things about the experience; whenever I had concerns about something or questions as to a step of the process, Coleen was readily available to answer and patient in explaining things. She helped make everything go smoothly and was honest about situations that might cause hiccups, but fortunately everything came together well. Hopefully this will be the home we live in for almost all of our lives, but if we do need to look for another one, my first call will be to Coleen.
As first time home buyers, Coleen took time to explain what each of the steps of the purchasing process was and how to best go about them. She had some names for local home inspectors and suggested contact people at various agencies regarding the whole process. This helped us feel like she really cared about us personally and had our best interest at heart; she used her knowledge and expertise to help us maneuver from renting an apartment to owning our first home. Coleen is accessible and more than once met us on short notice so we could look at another aspect of the house.
Coleen,
Nick and I cant say how thankful we are for all that you did to help us buy the house and property on Townline. You helped make something that I always imagined being a huge headache become a manageable, step-by-step process we could easily go through. We hope to spend the majority of our lives here and build our dreams in this house, but if that plan changes, Ill be sure to keep your number handy! Again, thanks so much and hope to see you around.
Marcia J Dicks Millington MI, a buyer from Millington, MI
I am a retired Real Estate Agent - my expectations of service were high. Until I met and dealt with Coleen Hetzner, I had never worked with an agent that literally gave "full service" as I had done. I had dealt with several Realtors on different properties I sold since my retirement and I was skeptical on what "this" Realtor's performance would be. I still smile thinking about the first time we met. Coleen Hetzner gave us a thorough market analysis on the home - from the time she pulled out comparable solds to the end of our meeting when she pulled out an "Estimate Seller Net Out". During the sale of our home, Coleen Hetzner and her staff were in constant contact. We had a quick sale.
I literally can't think of one thing that would improve Coleen's service. Using any Realtor other than Coleen Hetzner on the sale or purchase of a home would short change you on knowing exactly what a "Full Service Realtor" means.
Brenda Veitengruber, Frankenmuth MI, a seller from Frankenmuth, MI
Coleen Hetzner is the only realtor I would trust to sell my home and to help me find the perfect new home in the perfect location. She is honestly the hardest working, friendly, tenacious, honest person I would want helping me. She prepared me for the sale of my home beyond my expectations. She would go out of her way to fit showings into my schedule, and be totally up front and honest about every one. Coleen is knowledgeable and takes her job serious, spending countless hours working out every final detail. It was an absolute pleasure working with her and I have and will continue to recommend her to anybody buying or selling their home!! In my opinion, she is the best! Thank you Coleen for everything! You are much appreciated.
Coleen always presented herself as professional and knowledgeable. I trusted her completely.
I was beyond pleased with the short time and final amount of sale.
All the staff at Century 21 was kind and would go out of their way to be helpful.
Coleen Hetzner goes above and beyond to make sure you understand and feel comfortable about every detail. She is trustworthy and knowledgeable about every step, from the first walk through to pounding in the sold sign!
Tammy Stephens - Frankenmuth , a seller from Frankenmuth, MI
Coleen was wonderful. She is knowledgeable, friendly, professional, and efficient!
Caleb Adams, Frankenmuth, a seller from Frankenmuth, MI
Coleen was a wonderful resource and representative for us in the sale of our home. She is a joy to work with and made selling our home a painless experience. She is the best!
Coleen was fantastic to work with. We appreciated her thoroughness, honesty and integrity the most. She was fair and consistent and most importantly exhibited a high level of ethics. I would highly recommend her to a buyer or a seller.
Jason Paetz, Frankenmuth, a buyer from Frankenmuth, MI
She went out of her way to accommodate our demanding schedules. She made us feel valued. Coleen is a straight shooter who is motivated by doing the right thing on behalf of her clients, even if it makes her less money, or takes up more of her time.
Every step of the way, Coleen was there to help us out. She showed us many homes over the course of several months, patiently helping us out at all hours of the day and night to get us appointments to see houses all around town. Coleen is the best realtor that I have ever worked with.
She will be my go-to realtor from now on.
Betty T. Wiseman, Reese, MI , a seller from Reese, MI
I was sure that Coleen would advise me on an appropriate selling price for a speedy sale. I was right.
I have already given my estate successor trustee directions to have Coleen handle the sale of my condo upon my death. She's great!
Coleen was kind and knowledgeable with the sale of my parents home.
Terry Weiss, Frankenmuth, a seller from Frankenmuth, MI
The professionalism of Coleen Hetzner throughout the entire sales process made the whole experience stress free and pleasant. Her calm and reassuring demeanor made the whole process a pleasant one and led to a quick sale. I would highly recommend her to help you with your real estate needs; buying or selling!
Coleen was fantastic and truly a wonderful professional. Her knowledge of the community was outstanding and she worked tirelessly to ensure my home sale went flawlessly. Without hesitation I would use Colleen in the future as well as recommend her to anyone wanting an agent that follows through from beginning to the end of the sale or purchase.
Sharon Block, Frankenmuth MI , a buyer from Frankenmuth, MI
Colleen Hetzner was everything AND MORE that we could have asked for in a broker. I dont know what she could have done any better. It was an exceptionally pleasant experience working with her and getting to know her better.
Mike and Jasmine Southgate , a seller from Frankenmuth, MI
This was our 4th home we have sold. While this was the first one with Colleen, it was by far the smoothest process and sale. Colleen has such a great personality and truly cares about the relationship and transaction. She does whats best for the client, not just the agent! Thank you!
Tim and Tammy Weber , Frankenmuth, a seller from Millington, MI
Coleen was an excellent agent, she always stayed in contact with us and kept us informed from our search for a home to the day we closed on our new home. We are grateful to her for her dedication and hard work.
Normally I do not take my time for surveys. My position if a person or business does a great job I go back and back. If they do not do a super job I just do not do business with them. My only reason for filling out this survey is because of Coleen's outstanding service and abilities. She is the Best and that is what I always look for. This Testimonial is for Coleen and if a person wants a professional job then work with Coleen.
Coleen was absolutely wonderful to work with. Her knowledge and experience in the home buying process was phenomenal. She was excellent in communicating with me and with the seller's agent. She put in a lot of hard work in this process and I would not have this house without her. I would highly recommend her to anyone looking to purchase a house in this area.
Laura Townsend, Frankenmuth, a buyer from Frankenmuth, MI
Coleen Hetzner is a consummate professional who has always exceeded my expectations in every home transation- buying and selling- that I've completed with her. She is the most knowledgeable, prepared, available and professional realtor I have ever met. I am constantly recommending her to family and friends. She is simply the best!
Coleen was a wonderful real estate agent. We enjoyed working with her. She was friendly and positive.
Matthew Wilhelmi, Frankenmuth MI, a seller from Frankenmuth, MI
Coleen is one of the most professional, educated, and personable agents I have ever met. She listened to our requirements and delivered the results we asked for. I would recommend her to anyone looking for a house in the Saginaw County Area. A+++++ rating.
Jonathon Lossing, Millington, a buyer from Millington, MI
My wife and I are first time home buyers. We were told that Coleen was excellent with first time home buyers because she really knew what to look for and would not let you buy something that she was not comfortable with. This proved to be exactly the case. Coleen helped us find the perfect house for us! I would recommend her to anyone looking to buy a new house.
Coleen Hetzner is simply the best. She understands the customer needs and doesnt try to change your mind. She is incredibly knowledgeable, competent and thorough. She goes above and beyond, is a tireless worker and exceeds expectations.
Coleen drove this deal to closure by communicating frequently with the selling agent to get things completed in our timeframe.
Coleen's overall care and concern was outstanding. She went above and beyond with every conversation we had. I did not feel like a transaction. Her level of professionalism and integrity is off the charts!! I would recommend her if ever a conversation about the need for a realtor arose!
Kevin McClendon, Frankenmuth MI, a buyer from Frankenmuth, MI
The Best realtor I've ever worked with -- and I've bought and sold several homes. Coleen always had answers to our questions and even went further to suggest people to help us solve problems that were outside her responsibility. I must mention again that she even made herself available over the Christmas/New Years Holiday to help answer questions
Alex reeves Saginaw Michigan , a buyer from Saginaw, MI
I absolutely loved working with Coleen! She was beyond patient and answered all of my silly questions! As a first time home buyer i was unsure of what was most important in a him and Coleen took her time with me and showed me any houses over the last year until we fount the perfect one !
Scott Lee, Frankenmuth, a buyer from Frankenmuth, MI
Coleen is the ultimate professional when it comes to Realtor's. Very courteous, understanding, patient and knowledgable. Very well networked and wants to work hard for the right reasons. A+ recommendation, can't go wrong.
Kevin Kilby, Clio and Frankenmuth, MI, a seller from Clio, MI
Coleen Hetzner was recommended by a friend. We are so glad we went with her. She is responsive to email, telephone calls, and text messages. If carrier pigeon was still a thing, I'm sure she would have one. That level of service you cannot put a price tag on. We lost a buyer and she was able to save the purchase of our new house by working hard and into the evenings. Cannot say enough about how great she is at her job. If you are considering her, please take my advice and use her for the selling or purchasing of your home. 2018
Joy McCready, Bridgeport , a buyer from Bridgeport, MI
Coleen was so patient as we looked for the perfect home for our family. She was always available to address any concerns we had and made the process less stressful! So grateful to have such a trustworthy realtor! 2018
She seemed to be on top of the local market and had lots of contacts/buyers that were looking for a family home
The sale went smoothly and we felt it was fair for both seller and buyer. So happy that the home was sold to a young family because the house really needed children again. 2018
Kevin Kilby Frankenmuth, MI, a buyer from Frankenmuth, MI
Coleen is awesome. Easy to work with, responsive to calls, text messages, emails, etc. Appears to work all the time and truly looks out for the client's interest. Would highly recommend her and have already recommended her to other individuals.
Goes the extra mile to insure that everyone is satisfied. Is still responsive after the deal is done to answer questions that may come up after closing and before possession.
Previously mentioned,easy to get a hold of and is responsive. Felt like a member of the family by the time the deal was finished. More than patient. Our deal had many obstacles, which she handled with patients, professionalism, her knowledge and insight, and her understanding.
Everyone was extremely friendly, knew my file, and was responsive. Great team at Century 21 Signature Realty.
I have not bought a house in nearly 20 years. For all of the issues that came up during the transactions, there was never a doubt that Coleen would overcome the issues and get the deal done. 2018
Vick N Mick, Vickie Albert and Mick, a seller from Frankenmuth, MI
Sincerely appreciated Coleen Hetzner during all aspects of our sale. This was not an easy decision for us and she respected the sensitivity of our decision to sell. Definitely consider Coleen a friend as well as a business professional. 2018
We love Coleen. She took a stressful situation and made it easy. Before we had decided on a realtor, Coleen was the only one who came in well prepared, knew what she was doing, showed she cared about us, and called our nerves. I couldn't have asked for a better realtor and would recommend her to anyone. 2018
Mark & Charlene Hagen , a buyer from Frankenmuth, MI
Coleen Hetzner is pleasant to work with and knowledgeable in what she does!
We both would highly recommend her to anyone ! 2018
Bob Holtz Frankenmuth MI, a buyer from Frankenmuth, MI
When settling back into Frankenmuth looked like it wasn't going to happen, Coleen was able to come through for us and we will be forever thankful!
Loving our new home! 2018
Amos & Marian Stackhouse, a seller from Frankenmuth, MI
In addition to
being my daughter, she has an outstanding sales record.
See above. 2018
Gary Schiefer, Frankenmuth, a seller from Vassar, MI
It was a pleasure to work with Coleen and Marcia. They did a wonderful job in the sale of our house. 2018
Jerry Jones, Belleville, Illinois , a buyer from Frankenmuth, MI
Coleen Hetzner understood what our wants & needs were & was patient helping us find what we were looking for. I would most definitely recommend Coleen Hetzner to familk & friends because of her knowledge, understanding, & friendliness. 2018
Cliff and Sandy Nauss, Frankenmuth, a buyer from Frankenmuth, MI
Coleen was good to work with. We have not purchased a new home in 40 plus years so she was helpful. We would definitely recommend her to anyone looking for a new home. She has lots of experience and knows what needs to be done. 2017
John Steinfort, Birch Run, MI, a buyer from Birch Run, MI
Coleen Hetzner did an excellent job working with both the buyer/seller as we purchased our first home. 2017
Jessica. Frankenmuth MI, a buyer from Frankenmuth, MI
Coleen Hetzner was a blessing to work with for the purchase of my home. She understood my needs and was excellent to work with. She helped make sure I was comfortable throughout the entire process and communicated wonderfully about what was going on and how to best handle the purchase of my home. I would HIGHLY recommend Coleen and her staff to anyone who is interested. 2017
Coleen went above and beyond in helping us find the right home. She is professional, honest, and always makes herself available to her clients. We could not ask for a better realtor! 2017
Erik and Connie Swanson, Charlevoix, a buyer from Frankenmuth, MI
From our first meeting to our signing, our experience with Coleen was without frustration. Our needs were specific, which Coleen quickly understood, acted upon, and found the right house for us. We found her to be intuitive, intelligent, hard-working, and professional. 2017
Jim and Natalie Meyerhuber Saginaw, MI, a seller from Saginaw, MI
Every interaction with Coleen Hetzner was positive and her professionalism and performance in selling our property nothing short of exemplary. She is truly a standout example of an exceptional realtor! 2017
I would highly recommend Coleen Hetzner and Century 21 Signature Realty. Coleen was beside us every step of the way and took the time to have return visits to our "top two" and spend significant time with us during the additional visits. The time spent with Coleen allowed her get to know us on a personal level and help us with the pro's and con's of our choices. Her caring and consideration in developing such a relationship speaks highly of Coleen's commitment to her clients and helping them see all sides of the options in the decision process. Coleen's advise was invaluable and we so greatly appreciated having her by our side. 2017
Karla LaBrenz, Frankenmuth , a buyer from Frankenmuth, MI
Coleen Hetzner is knowledgeable about the local real estate market. She took the time to understand our needs and was patient in finding us the perfect home! Coleen was fun and easy to work with. I would absolutely recommend her services. 2017
Larry L. Hart, Frankenmuth MI., a seller from Frankenmuth, MI
Coleen was helpful in her evaluation of our home and those things we should or didn't have to do to prepare our home for sale. She was respectful of our needs as we prepared to sell. Friendly and Professional.
Always got back to quickly on any questions.
Happened so quickly couldn't believe it. Very pleased. 2017
Marcia Burk, Frankenmuth, a seller from Frankenmuth, MI
Coleen Hetzner was always there for us when selling and buying our homes. She was available and extremely supportive in all of the steps and procedures. She is a professional and caring person. She looks out for her clients first and far most. I would definitely recommend Coleen to everyone when selling or searching for a home! 2017
Mary laux. Ftankenmuth, a seller from Frankenmuth, MI
Very pleasant experience working with Coleen thanks so much 2017
Coleen Hetzner is an excellent job handling both the sale of our house and the purchase of our new home! 2017
A. Kribs, Birch Run, MI, a seller from Bridgeport, MI
Coleen is simply amazing! She worked so hard for us and all through the process she encouraged us with her confidence and excitement. Coleen was conscientious, patient, and knowledgeable. She knew when to be a tiger and when to be a cheerleader. Our experience was wonderful - because Coleen represented us. 2017
Laura and Mark Townsend FrankenmuthMi, a seller from Frankenmuth, MI
Coleen is ABSOLUTELY the BEST! Hard working, honest, professional, caring and results driven! #1 realtor in the area without question!!! 2016
Corey Tutt 11140 Roedel Rd Frankenmuth,, a buyer from Frankenmuth, MI
Coleen really took the time to make sure that I understood everything, and all of her hard work was greatly appreciated.
Thanks again Coleen, and if I ever need to change locations you will be my first call.
Coleen was an absolute professional. She worked all times of the day and it seemed like I was her only client. 2016
Jim Giroux. Frankenmuth, Michigan, a buyer from Frankenmuth, MI
Coleen is knowledgeable, helpful, and a pleasure to work with. She responded to questions promptly and made our Frankenmuth home purchase enjoyable. 2016
We worked with Coleen Hetzner in selling my mother's house in Frankenmuth. Even though it needed quite a bit of update/maintenance work to be done on it, Coleen gave it her best estimate value, matching it to comparable houses in the area.
Coleen is friendly, knowledgeable regarding the sale of our house and was open to suggestions and available for contact with her regarding any and all questions or concerns that we had reference the sale of our house.
I would recommend Coleen Hetzner as a top notch realator for anyone interested in selling their house. She did a great job! 2016
Rhonda M Lackowski, first-time home, a buyer from Frankenmuth, MI
Coleen was a friendly agent who was knowledgeable about the area and the home-buying process. She made herself available most hours of the day seven days a week. She dealt with any problems along the way with professionalism, respect, and courtesy and helped me understand any issues that were unclear to me. I would recommend Coleen and would use both her and Century21 again. 2016
Gail Manning Escondido CA, a seller from Frankenmuth, MI
Coleen Hetzner is a helpful and pleasant agent who helped us solve several issues we were unable to resolve due to being out of state. We appreciate her hard work selling our home.Thank you Coleen Hetzner for selling our home! 2016
Justin Baird frankenmuth mi, a buyer from Bridgeport, MI
Coleen was helpful to us previously before she when became our realtor. She is such a great person and genuinely cares about each person she encounters. She went above and beyond what would be expected of any realtor this past summer. So when it was time for us to purchase a house we knew exactly who we wanted to work with. Coleen will forever be our realtor of choice!
Even when we were impatient and anxious Coleen would reassure us everything was going to fine and work out. She would get back with us immediately if she had any news or information. She would also respond to emails and text at crazy hours of the night when we would send them out!!
Coleen made sure everything went smoothly! She kept us informed and up to date every step of the way!!! She was honest and listened to what we wanted/needed!
Both realtors were century 21 realtors and both did an outstanding job.
Very knowledgable of current market conditions. Coleen gave us realistic expectations and brought in many prospective buyers 2015
Eric Neumeyer, Frankenmuth, a seller from Frankenmuth, MI
Simply put, Coleen Hetzner is an excellent Realtor and an even better person. Our house would not have gotten sold without Coleen's support, commitment, and integrity. Through every twist and turn in the sales process, she was accessible, responsive, and empathetic. Coleen understands what it takes to sell homes in Frankenmuth and will help you sell yours. Highest possible recommendation. 2015
Coleen was so kind and helpful to me in this process. I am going thru a divorce and I was unsure of how this process was going to work. She walked me thru every step. 2015
Christne VanOoteghem. Frankenmuth MI, a seller from Frankenmuth, MI
Coleen was honest with her statements. See,ing our house was emotional and she was understanding of our needs through the whole process. She assisted us with the negotiation while we were out of town and gave us sound advice. Coleen gave us great tips for making our home the best it could be for our showings. 2015
donald baslock ann arbor (vassar) MI, a seller from Vassar, MI
knowledgeable, sees value, makes good staging suggestions;enthusiastic. 2015
The Shamel family Frankenmuth,MI, a seller from Birch Run, MI
We can't Thank Coleen Hetzner enough for selling our families home in such a timely manner. Coleen was personable and available anytime we had questions day or night . She was a pleasure to work with & extremely knowledgeable . We would highly recommend her to friends & family!
Thanks again!