Jana Ross is AMAZING. Not only did she help prepare our rental property for sale and invest HOURS meeting contractors and professionals at our property while we managed it from across the country -- she helped clean it, stage it, beautify it and SELL it in only a month and a half during DECEMBER (the worst month of the selling season)! She was VERY professional, EXTREMELY diligent, completely attentive to every detail and just incredibly FUN to work with! Her upbeat personality and optimistic, can-do attitude kept even the stressful moments of our house selling experience manageable, and MULTIPLE times throughout our home selling process, Jana's thoroughness saved us THOUSANDS. She read every word of every document and every contract, and multiple times, she caught mistakes that would have cost us as sellers. She took care of every task, double checked every detail and ensured that our buyers had everything they needed to close on the house quickly and efficiently. She LITERALLY took EVERYTHING off our plates so that all we had to do from across the country was sign an occasional document. Jana made this entire process SO easy, and hearing from her, even on days when we had buyer complications, was ALWAYS a joy. We cannot recommend Jana strongly enough. 2017
When I was planning to put my house on the market, I was under so much pressure that I had to sell my house within a couple months cuz I was moving overseas. I also had a timeline to meet on my side as a military service member. So, I did some time-pressing research and luckily got a recommendation from a librarian in my community for a real estate agent, Jana Ross.
The first meeting with Jana was incredible. Not only did Jana come over to my place with so much information that I absolutely needed to know, but also recommendations on how to prepare my house with well-planned details. Jana communicated with me and my wife through phone calls, emails and video conference calls to provide valuable advice and recommendations in a timely manner.
Jana is one of the most professional, caring and reliable real estate agents that I've ever worked with. She made every single step of the process so easy and made sure all my hard work and time that I spent on my house presented for a next owner. I absolutely recommend Jana for your next agent if you are thinking about selling or buying a house. She won't disappoint you.
This is our second time working with Jana and she is excellent. She took all of the stress out of the experience and made it super easy for us to sell the house. Jana is incredibly personable and is professional. The marketing and work she put into making the house look great was some of the best weve seen. We definitely recommend her for any of your real estate needs. Thanks Jana!
Jana is the real deal. Working with Jana was incredibly fun and easy. She was knowledgeable about the market and getting the most out of my little house. She walked me through the ups and downs of the crazy market and was really supportive through it all. Jana was a great communicator and I always get comfortable asking her questions. I highly recommend Jana for anyone a real estate needs. Shes awesome!
Tiffany Wallace, Lakewood, WA, a buyer from Lakewood, WA
We could not be happier with Jana. She was wonderful to work with. In this competitive market, she knew how to give us the advantage. She was fun, yet professional. We will be sure to refer her to everyone we know and plan to work with her in the future for investment properties.
Jana is our literal hero! We entered the housing market at a chaotic time and from the beginning of our journey, Jana gave us the advice that we needed to navigate every painfully complicated step. We had absolutely no idea what we were doing and she was able to recommend lenders and all sorts of different inspectors so that we were ready for each phase of the process as it happened. She was knowledgable when she took us on tours and was incredibly accommodating of our crazy schedules. Once we were under contract, she was always at inspections (even when we couldnt be), which was insanely helpful and so above and beyond. In the end, when things got chaotic and we thought the deal might not close, she kept us informed but also took care of everything, which made things a million times easier for us. After we closed, when we weren't able to get the selling agent to take the for sale sign down, she made it happen. In this market, you need someone who can write a competitive contract and also have your back that is 100% Jana. She is the absolute best and we cant recommend her highly enough! Shes a truly wonderful agent, and now friend, and we are so grateful to have been able to work with her. 2021
Jana was recommended to me by a close friend. My husband and I enlisted her assistance in selling our first home and we could not have asked for a better real estate agent. Jana is a military spouse who is knowledgeable, professional, hard-working, honest, detail oriented, and always had our best interest at heart. She kept us informed throughout the whole process. Before I could even ask a question, we already had a detailed e-mail informing us about the next steps. Janas commitment ensured the whole process was simple and efficient with the least amount of stress. She is truly the best at what she does, and we highly recommend her to anyone. 2020
Jana helped us list our rental property several times in the past. It was always a great experience, so when it was time to list our home for sale, there was no question who we would call. Jana really understands the market and the nuances of timing and offer review, plus she's just a really great person to work with. We always felt we were on schedule and understood the next steps well in advance, and Jana was always willing to answer our many, many questions right away. We were thrilled with the end result and highly recommend Jana to our friends and associates.
The bottom-line about Jana is that she is an absolutely incredible realtor and genuine soul. She was referred to me by a trusted source and from the word "GO", she was driven to find me a home, attentive to my desires in a house, knowledgeable to the local area housing market, and well connected to the local market and local supporting organizations from roofers to mortgage loan vendors. In my case, I did not have the luxury of living in Washington for the search, but that did not slow anything down one bit. Jana and I searched and found houses, and she would immediately set up viewings and include me via Facetime. In the end, I found the perfect place that met all my needs, and I truly couldn't have done it without Jana. Without reservation, I can say that whether you are a buyer or seller, you will enter into a partnership with someone who will go the extra mile for you and stand string in your corner. I highly recommend Jana Ross and hope you are lucky enough to gain her assistance and friendship. Best, Valente Perry Very happy homeowner 2020
I have worked with Jana multiple times since moving overseas for work. Jana worked hard was always helpful extremely efficient professional I recommend her to everyone I know moving to The area. She worked hard got me a great sales price on the sale of my home! I CANNOT RECOMMEND her enough
Jana helped us list our rental property several times in the past. It was always a great experience, so when it was time to list our home for sale, there was no question who we would call. Jana really understands the market and the nuances of timing and offer review, plus she's just a really great person to work with. We always felt we were on schedule and understood the next steps well in advance, and Jana was always willing to answer our many, many questions right away. We were thrilled with the end result and highly recommend Jana to our friends and associates.