This agent has 3 reviews.


Richard Jones, a buyer from Willard, MO
Working with this team was the worst experience of our lives. Never again will I allow a real estate agent to make my decisions in buying or selling a house. When you hire a real estate agent they are supposed to work for YOU, not the other way around. We, and many of the people in our subdivision feel misled by this team. Chris and Shirley misled us when selling our other house by telling me she saw the market starting to slow down when in fact it was still going strong 6 months later and people were still getting 25-30k over asking price. We didn't want to sell so quick because we wanted to wait closer to time when our new house would be completed which I might add kept getting pushed out time and time again. First we were misled into selling sooner than we wanted. In our opinion they did that just so they could collect a pay check. We signed in November of 2021 to have a spec home built which I will never again buy a spec home. It took 10 months to complete the house because it sat not being worked on more than it was worked on. My wife kept a daily record of when it was being worked on and if it had been worked on continuously over those 10 months it could have been completed in 4. Then there's the fact that our closing date had to be extended 3 or 4 times because the contractors just couldn't seem to show up and meet the deadlines. We lived down the street with family while it was being constructed and the crews would never spend a full day working. Even the neighbors in the neighborhood that we got to know all kept commenting how every time they drive by the workers were just sitting around in the garage on their phones doing nothing which we noticed many times ourselves I watched the Foreman's Dad while I was home with covid for a week take a week to put up soffit in our covered patio that shouldn't have taken no more than a few hours. Every time we tried contacting Shirley or Chris they would rarely answer their phones. Chris seemed to be on vacation or out of town all the time. Shirley seemed to be in a meeting all the time and it was like pulling teeth to try to get them to return our calls. Chris and Shirley in our opinions should stick to just selling houses instead of trying to develop subdivisions. They also seemed to be working more for themselves and the builder than trying to help us, the people that hired them. We were warned by family members who experienced the same thing to avoid working with them but unfortunately we had no choice since the houses being developed were their properties. Our home has many flaws due to poor workmanship and as of yet the building company has not met their obligation to fix agreed upon repairs. We have also spoke to a couple of companies (vendors) who have said they will not work with them anymore.
2022
Wesley and Carla, a buyer from Springfield, MO
We absolutely LOVE Shirley!!!! We (and many friends) have used Shirley for both buying and selling our homes. She is knowledgeable about all things real estate. Her experience shines through in all she does and we were able to trust her through the whole process. She helped us catch things we would have missed, let us take all the time we needed on each showing, and made both the buying and selling processes much smoother than expected.
You can tell in her work that she truly cares for her clients and always keeps their best interest in mind. She is patient throughout the process and never pushes for a buy or sell in order to just make her commission. Shirley is a wonderful, pleasant, upbeat, caring individual and I would highly recommend her to anyone looking for a realtor in the 417 area.
2018
Robert and Cristi, a buyer from Rogersville, MO
Shirley Franklin helped our daughter buy her first home last summer and it was super fun seeing her help our girl through the process. She was the right agent for the job! That being said, it was a no brainer to use her when we were ready this winter to buy our retirement home. Shirley Franklin and her team made it their mission to help us secure the home that had our hearts. She was so patient with us even after we walked away from two deals because they didn't feel right. She was on our side and working to benefit us. To her credit, she is mindful that sellers deserve to be treated with kindness, too, even when she's the buyer's agent. That speaks of her integrity as a realtor. She and her team help people find their nest - one that feeds their emotional, mental, physical, and spiritual wellbeing. I could not say enough good things about this agency. We've even asked her to sell the home we're moving from!
2018