Tammy Cormier, Lake Charles, La., a seller from Lake Charles, LA
She is professional and stayed in contact with me every step of the way. She had resources to take care of things such as surveys, painting, hanging blinds etc...
And she got bids for me to get the jobs done.
She saved me a lot of headaches and hassles!
I would recommend her to anyone!
She is an asset to Bessette Realty Century 21 in my opinion.
Jeremy Fontenot, Lake Charles , a seller from Lake Charles, LA
Suzanne was knowledgeable and helped guide us throughout the entire process. She worked hard to ensure that we understood the buying/selling process. The sell of our home came with several barroers that had to be overcome and I'm certain we wouldn't have been able to make it through with a less experienced realtor. Suzanne is the real deal!
We know you worked hard to sell mom and dad's house and we appreciate it.
Christina and Christa Gates, Lake, a buyer from Lake Charles, LA
Suzanne Mccoy was the most knowledgable, energetic, patient, positive and endearing realtor we could have ever found. She worked tirelessly on our behalf, meeting us time and time again during the hottest hours of the hottest summer months, and always with a bright, friendly spirit. Her persistence paid off when we asked to see yet another house the same day of a home inspection for a different property we were considering.
Without blinking she said, "I can meet you at 6:30!" and that same day we finally found the house we'd been searching for. There isn't enough space or enough kind words that can been said about Suzanne Mccoy. She has been and will be a huge blessing to our family not only in regards to our current and past properties, but in any future needs as well. Many thanks, Suzanne! We truly appreciate you.
Rita Carrier, Sulphuric. , a seller from Lake Charles, LA
I thought Susanne was professional explained everything to my understanding, was able to reach her easy. I would like her to help me in future. She helped all to go well. Very thankful for her help.
The Manuels. Lake Charles, a buyer from Lake Charles, LA
We have used Suzanne numerous times over the past 10 years and she has been outstanding every single time! She is knowledgeable, she communicates well, and always looks out for our best interests. We will continue to use her and recommend her in the future!
Suzanne has exceptional knowledge of the area, trends, and pricing. She was able to sell my house for exactly what I wanted - quickly and easily - even when it was a difficult situation. I would *highly* recommend her to anyone looking to sell their home. I've dealt with numerous other realtors in the area and in other states. Suzanne was - by far - the best I've ever dealt with.
Anne E Morrison Lake Charles, LA, a seller from Lake Charles, LA
I would always recommend Suzanne McCoy as a competent agent to handle any sale or purchase of a home. She is always pleasant and calm and handles closings in a professional manner, no matter if there are any glitches or delays with any details. I feel comfortable to put everything in Suzanne's hands and letting her take care of everything. It makes selling or purchasing your home a pleasant and a "no drama" experience. She is a professional agent and I would definitely recommend her to others.
Suzanne really took the time to make sure I found a home, was informed of all areas. Even when I was horribly indecisive and seeing houses all over she was always ready to go!
Suzanne has been my realtor many sales and purchases of properties. I thrust her with all aspects of the negotiations and final closings on all deals. She is always available for consult and advice.
Suzanne was my first and only choice as my realtor for this property purchase. She is knowledgeable and agreed without hesitation to assist with an out of town purchase.
Suzanne guided me every step of the way and was most helpful in expediting the closing process.
Century 21 Bessette Realty has represented me in many real-estate transactions and I have never been disappointed. I have recommended them to many friends.
Suzanne is a gem to work with. She has helped me maneuver through many property sales and purchases over the years and all have been great successes for me. Thank you, Suzanne, for your excellent realtor skills and your friendship.
Belinda Washburn and William McPherson, a buyer from Abbeville, LA
We have dealt with Suzanne on many occasions, and we have referred her to family members and have always got first class service from her. She will always be our go to if we ever need assistance in purchasing a home in the future or selling our home. Her knowledge and expertise in handling the paperwork makes the transition easy for the buyer as well as the seller. Top notch service from a top notch Real-estate agent. Suzanne you rock!!!!!!!
Shawna Hebert, Lake Charles, a seller from Lake Charles, LA
Suzanne it's extremely efficient, helpful, a problem solver and easy to talk to. I could ask any question and she could either answer it or find me the answer quickly. I appreciated how quickly she would respond to me. I've already suggested her to family members and friends. I will continue to use her for any of my needs.
Matt Guidry; Lake Charles, a buyer from Lake Charles, LA
Very knowledgeable and trustworthy
This was a struggle and Suzzane McCoy stuck by our side and fought for us unwaveringly.
I would recommend her to anyone.
Like I said earlier; this was a struggle, but Suzzane stuck by us until we accomplished the goal. I will be forever grateful to her.
Leland Douglas Beaumont, Tx 77706, a seller from Lake Charles, LA
Ms McCoy was a joy to work with for the sale of my home. She went above and beyond the call of duty to get my house ready for sale and find a buyer. I would refer her to all of my friends and family.
Suzanne was wonderful from Day 1! She was so informative and ready to answer any and all questions we had. She also gave us key points on a weekly basis to get our house sold as quickly as possible. I would definitely recommend her to anyone looking for an informative and helpful agent!
Roland Graham Jr, Sulphur, a buyer from Sulphur, LA
Suzanne McCoy always went above and beyond to help us understand the process and find exactly what we was looking for in a house! She is absolutely amazing!! I would highly recommend her to anyone and everyone!
Suzanne is an excellent agent. I have dealt with her in the past and have always received excellent results. She knows how to handle her clients and gets the job done professionally.
Her knowledge of the real estate industry is amazing. She gets the job done in a timely manner.
Suzannes knows her area well. She said the house would sell within days and it did. She also nailed the valve of the home before appraisal. Appreciate her time and effort and energy in selling our home
Shawna Dufrene, Moss Bluff, a buyer from Lake Charles, LA
Suzanne has always been someone I can really rely on. She helps me with any question I have and even makes sure I have all the information as well. Her kindness and easy spirit makes it so easy to talk to her. I will use Suzanne over and over and over again. I will also recommend her to everyone
Parry LaLande, Lake Charles, a buyer from Lake Charles, LA
Suzanne was great, never pushy but always quick to get me information on the houses I was interested in. She was extremely helpful throughout the process and was patient with me knowing we were in no rush to purchase a home. When we found the home we loved, she was quick to get me any and all information and help us close the deal. We greatly appreciate all she did for us throughout the process and would recommend her to anyone looking for a realtor.
Daniel Stroud, Charleston SC, a seller from Lake Charles, LA
Suzanne was great to work with on our estate sale and went above and beyond for our family on several occasions to keep the sale going forward. We sold 3 properties through her and really appreciated everything she brought to our estate liquidation
Joseph & Hannah Landry - Eunice, LA, a buyer from Eunice, LA
Suzanne was an absolute pleasure to work with. We started our house hunt over a year ago and put the hunt on hold a few times, and each time we were ready to start looking again, Suzanne was always on the ball scheduling viewings and getting in contact with the sellers, asking questions on our behalf, etc. Overall, she made the home buying process extremely simple as first-time buyers, and I would highly recommend her to anyone else making a home purchase in the greater Lake Charles area. I would gladly use Suzanne's services again if given the chance.
Daniel Vidrine, Lake Charles, LA, a seller from Lake Charles, LA
I have used Century 21 Bessette Realty in the purchase and selling of several homes over several years and I have never been disappointed in the services they have provided. I have always used Suzanne McCoy as my realtor and am always delighted to recommend both Suzanne and Century 21 Bessette Realty to friends and work associates who are buying or selling property.
Suzanne is a clear communicator and approaches all situations or negotiations of a sale of property with her usual friendly and professional manner. It is obvious that Suzanne loves being a REALTOR and is always eager to know or be completely informed of policy changes so that her clients will be served at the highest level.
I have used Suzanne and Bessette Realty many, many times and I have never been disappointed. Thank you both for your contributions to the community.
For the past several years Suzanne McCoy has served as my realtor for my purchase and sale of at least six homes. I can always depend on Suzanne to carefully and knowledgeably guide me through all the sometimes complicated aspects of purchasing and selling property. Her attention to detail; her accurate compiling of all legal documents; her constant communication: and her savvy for guiding me as buyer or seller of property has allowed me to navigate the whole process with minimum stress. Suzanne is a gem to work with. Thank You!
Larry Vezina, Lake Charles, a seller from Dequincy, LA
Suzanne McCoy was helpful in the sale of my brother's house. She was professional, considerate, knowledgeable of the area and patient with everyone concerned with the process. I enjoyed working with her.
Jason Patience, Lake Charles LA, a seller from Lake Charles, LA
Suzanne McCoy went out of her way to make sure the sale of our home went smooth and timely. Her suggestions on setting up the home were excellent and she even paid for a professional photographer to take some outstanding pictures to ensure our home showed well online. She was extremely knowledgeable and kept up with all the latest real estate laws and trends. I would recommend her to anyone looking to buy or sell a home.
Daniel Vidrine 679 Lakewood Drive, a buyer from Lake Charles, LA
From the moment I found a property I was interested in, Suzanne put the process into action. She arranged a showing of the property, checked on items of concern that I had, arranged for a second showing ...and spent countless hours with me discussing all the details prior to my making an offer. Purchasing property is often stressful, but with Suzanne's knowledge and support the process was painless. She is always there when she is needed and her work ethic is extraordinary. Thank you Suzanne!
Suzanne McCoy has represented me in numerous purchases over the years. Her attention to detail and her honest and thoughtful advice are valuable to me. She follows through on every aspect of the purchase, both during and after the sale. Suzanne is always approachable and answers texts and phone calls in a timely manner. I could not ask for a more competent or reliable realtor, and I have recommended Suzanne and Century 21 Bessette Realty to many friends.
Cynthia Graham Wilmington IL, a seller from Iowa, LA
We have previously used her before. She knows what shes doing. She stays up with the laws and sweet and honest person. If we come back to Lake Charles we would definitely call her again.
If your looking for a lazy or inexperienced realtor, Suzanne is not for you!! With so many new realtors out there right now, Suzanne Mccoys Experience ,hard working ethic and attention to those details that could cost you money, puts her miles above the rest! We keep going back to Suzanne because she gets the job done for us every time, and I dont consider myself an easy client. Thank you for all you do Suzanne! You are awesome!
We have dealt with Suzanne on several other transactions
We had some issues with the inspection and Suzanne was there for every step of the way until we had a solution figured out she did an excellent job
Very proffesional
In my opinion Suzanne is the most professional realtor I have ever worked for she knows the market and her years of experience show through with every transaction I use her for
Raley Gaspard Sulphur La, a buyer from Sulphur, LA
She was so great! She was patient and understanding when helping us choose the perfect house! She was also so down to earth! We love her and everything she did for us 2018
Jed Dubea lake Charles Louisiana, a buyer from Lake Charles, LA
Suzanne is an amazing agent! She makes it personal and gives you her honest opinion. Couldn't have picked a better agent! 2018
Kevin Shrewsberry, Ragley, a buyer from Ragley, LA
Suzanne was AMAZING! She helped my wife and I as first time buyers who knew nothing. She showed us and educated us on things we had no idea even existed. She was quick to respond and always willing to help. Not only that, Suzanne still answers questions when I contact her and weve been in our home three weeks. She is always willing to help her and I will recommend her to ANYONE who will listen. She is a five star, 10 out of 10 realtor! 2018
Devaney Rae Jones, Mobile Alabama, a seller from Lake Charles, LA
I selected Suzanne McCoy because of her expertise in real estate and in the market; because of her highly personable interactions; because of her expertise in communicating and negotiating; because she has amazing common sense in life and in business; and because she is just so fun, authentic, and hilarious to interact with.
Suzanne is not only a consummate professional, but she is also an expert in managing all aspects of the real estate sales process. This is especially true when it comes to managing interpersonal relationships/ interactions with all types of personalities and life/ business situations. She is intelligent, wise, savvy, witty, and quick to find equitable solutions in what can be a challenging environment: getting two sets of people to agree on a major investment that is quite personal. I would always want her on my team!
Not only does Suzanne demonstrate each of these quality characteristics in a mature way, she also invests of her true passion and interest in the client and in the property. She is forthcoming and candid about the property and/ or any interpersonal challenges even as she readily finds the positive and the humorous in it all. Altogether, she creates an atmosphere for as much peace as possible and truly works to keep everyone moving forward toward a Win-Win ending. This is my fifth home to sell and by far Suzanne made the process of this sale the smoothest, as compared with all previous experiences. The difference maker quality with Suzanne is her superb negotiations skills and her ability to be completely loyal to and protective of her client's best interests and concerns while remaining fair and equitable with the other people involved.
While my overall sales experience was stressful and filled with complications, Suzanne was truly a life and sanity saver! The stress and complications were not the fault of the brokerage but rather were associated with the common challenges of dealing with all of the craziness that life and financial interests can have upon the behavior of people, in general. If one must continue to breathe while finding themselves in need of selling a residential property, I would suggest Suzanne McCoy as the real estate agent! :) 2018
Mitzi Hodge, Lake Charles, a seller from Sulphur, LA
Suzanne was patient with us and explained everything we did not understand.
Suzanne always responded to emails and text messages at all hours of the day.
I would recommend Suzanne McCoy to my friends and family. She did a good job over the 12 weeks we worked together. There is a lot of paper work and negotiations to keep up with and she did not miss a step through it all! 2018
Katelyn Demidow, Vermont, a seller from Lake Charles, LA
Our sale didnt go as planned but Suzanne got us through. When we were ready to give up, she kept us on track and got is through. She is the most understanding and caring person. I never once felt like a payday for Suzanne. She listened to me when I was having a hard time, never with judgment and always with an encouraging word. I wish we couldve taken her with us to be our realtor here in Vermont as well. 2017
My husband and I were looking to invest in real estate in LC. My husband called numerous agents and basically interviewed them until he found someone he was satigified met his high standards for knowledge in the industry and could advise us on our interests in purchasing rental properties. He was extremely impressed with Suzanne from the beginning
Suzanne has taught us so much about home ownership and the process of purchasing homes. She and my husband and I are a good team. We have bought tow homes with her and are constantly looking for new opportunities. If we buy another rental investment property in lc It will be with Suzanne.
She is always prompt to return messages and has a sense of adventure and knows that I like to look! We have visited a few properties we didn't buy. Some required repeat visits. She was able to help us navigate a difficult seller situation and we decided not to buy one particular home and we are glad we didn't 2017
Kevin napaluch lake charles, louisiana, a buyer from Lake Charles, LA
Mrs.Suzanne was the absolute best. Hands down. Couldn't even explain how much of a wonderful relator she is. Glad we went with her. So went above and beyond! 2017
Donna and Mike Ortego , Lake Charles, LA, a buyer from Lake Charles, LA
She went above and beyond her duties. My husband and I were on a scheduled vacation and the purchase of this property was still closed on our timeline. She took care of everything that we need to do so this transaction could take place. She is through and knowledge about the properties in our area. 2017
Ryan, Melissa and Kody Russell, a buyer from Sulphur, LA
After my first phone call and meeting with Ms. Suzanne I knew she would be the person to help us thru this journey.
Ms. Suzanne knew the property from top to bottom was able to answer any questions we had at any time by phone, text or email.
Ms. Suzanne was the sweetest most kindest person and I felt like she was our friend not just our agent.
Ms. Suzanne was extremely knowledgeable about every aspect of the buying and selling process as she was our dual agent in the selling of our house to a wonderful couple. 2017
Michael and Lori Fuhrmann, Sulphur, La., a buyer from Sulphur, LA
We would recommend Suzanne McCoy to all of our family and friends.
We were excited about the prospect of buying our new home but we did not understand the process.
Suzanne walked us through it and made it super easy.
She goes the extra mile to make sure the process goes smoothly,
She thought of everything, and was considerate of our busy schedule.
We knew we were in good hands!
We knew we could call her for anything we needed at any time.
Thank you again, Suzanne!! 2017
John Davis, Lake Charles., a seller from Lake Charles, LA
Suzanne has worked with me several times in the past. She has always exceeded expectations. She has offered "outside the box" innovative ideas which have helped me to succeed with my real estate endeavors. Suzanne is the first person I would call for any real estate transactions. 2017
John Davis, Lake Charles, La., a seller from Lake Charles, LA
I have dealt with Suzanne McCoy in the past. All I can say is she sells everything she lists. 2017
Debbie Monroe, Lake Charles, a seller from Lake Charles, LA
Suzanne has a wonderful personality, which makes it fun to work with her. She is knowledgeable and easily accessible.
I am pleased with Suzanne; I don't believe any realtor could do any better.
I have no complaints at all. This was a wonderful experience. 2017
Christiaan, Lake Charles, a buyer from Sulphur, LA
Suzanne was amazing. She had great knowledge of the area and the process.We spoke with several realtors before we went on our buying process. Suzanne's knowledge was definitely the best.
She was honest and truly had our interest in mind. We've bought a number of houses and Suzanne was the best we've ever dealt with. 2017
Theresa Green Angleton Texas , a seller from Iowa, LA
My husband was sick when I put my home on the market, Suzanne was understanding of the situation and was helpful in working around that when she could. I really appreciate her kind hearted ,warm, caring, way she treated me. 2017
Jennifer Guillory. Lake Charles, a buyer from Lake Charles, LA
Suzanne was remarkable. I've always known that Suzanne gives 200% to everything she does, and that was clearly the case in helping us find the right home for our family. I had actually forgotten that Suzanne is a realtor until a friend reminded me, but as soon as I heard her name, I knew she was the one. She is helpful, straightforward, and honest. The most important thing to Suzanne is that you get what you want. I highly recommend Suzanne Mccoy.
My husband and I felt completely comfortable with everything Suzanne Mccoy did concerning the transaction. We knew she was on top of everything. If we had a question we just had to ask her. If she didn't know, she would find out immediately and get back to us. 2017
Patrick Rhode Iowa Louisiana, a seller from Iowa, LA
She has sold three properties for me in record time. I highly recommend her. 2016
Troy Beaugh Lake Charles La., a seller from Lake Charles, LA
The best real estate agent anyone could ask for. My son was born three month premature, and we were stuck in the hospital for ten weeks during which time we were accepting offers on the house. Ms Suzanne made it to where we never had to leave our sons side, she took care of everything, and we were able to sign everything through docusign, and furthermore as luck would have it....... While we were negotiating our final sales offer Ms. Suzanne was hospitalized for emergency surgery, she negotiated the offer while being prepped for surgery, and finalized the deal just hours after!! She is amazing.. Will not quit unti the job is done. Thank you Ms. Suzanne
I selected Ms. Suzanne because she has handled many other real estate transactions for me, and will continue to use her for as long as she is a practicing real estate agent!!
as always Ms Suzanne did her job to perfection, She is prompt, organized, and knowledgeable. I never have to worry about anything when she is on the job
Perfect, couldn't ask for better 2016
Charles and Belinda Washburn. 430, a buyer from Deridder, LA
She is awesome, would never use anyone else. 2016
Troy Beaugh Lake Charles La., a seller from Lake Charles, LA
She is available day or night to answer any questions we have
The best realtor in town!! Sold my first house in six days and my second one in six hours!! Currently working with her to find another property to purchase, and will be listing another with her next month. She is the only realtor I would trust with my property needs!
Suzanne was awesome for helping out our family with an estate sale. Nearly all of our family involved were located out of state and she communicated easily with us despite the geographic difference. She assisted one family member still local to the area with getting to signing appointment. She worked hard to communicate the unusual circumstances to the buyers and closing agent which greatly smoothed the closing process. Was awesome throughout all phases of sale and went the extra mile for us. Would highly recommend her service!! 2016
Dianne Neal Matthews, Westlake LA, a buyer from Westlake, LA
My husband's co-worker recommended Suzanne in such glowing terms that I decided to call her. Her warmth, energy, and enthusiasm came through on that initial phone conversation, so we decided to work with her during our relocation. We never regretted that decision for a second.
Suzanne always made sure to explain the differences between related practices and laws in Louisiana and those of the state we had moved from. We knew what to expect every step of the process. We also appreciated all the helpful information Suzanne shared about the communities and neighborhoods we visited.
From our first contact with Suzanne through the closing on our home, we knew we were in good hands. It was always obvious that she was looking out for our best interests. I can't imagine a more dedicated and knowledgeable realtor than Suzanne McCoy. 2016
She was the bomb. Our ducks we're always in a row. Always had answers to our questions. Which is great. the last thing I wanna hear when making a big investment is I don't no, and that's it. If miss Suzan didn't no. She would say I don't no but I'll find out before the end of the day. And she always had a answer at the end of the day. It was a smooth process. I couldn't be happier with her work ethics. She did a jam up job. 2016
Susan Davis, Lake Charles , a buyer from Longville, LA
Suzanne is wonderful to work with. I love her dedication and her bubbly personality. She's the only one I need on my team! 2016
We are first time buyers and really didn't know about the process but I knew we would be in good hands with Ms. Suzanne, she made this experience way better than I anticipated it to be 2016
Suzanne was great. She was patient when we were looking for new houses and notified us when she found one we might like. If every realtor was like Suzanne house buying would be much easier. 2016
Derrick & Kimberly Lewis, Lake Charles,, a buyer from Lake Charles, LA
Suzanne has to be the BEST in the business! She not only advocates for her clients, but she works hard to make sure the client does not have to worry or stress about anything during the process. She is willing to go an extra 10 miles just to make sure her clients are treated fair and that they remain happy. She is dependable, trustworthy, honest, positive, encouraging and a pleasure to work with. Suzanne was knowledgeable and her professionalism is above and beyond EXCELLENT!
Suzanne stepped in when the seller thought a mistake was made on their behalf, did her own research, and SAVED the sale! She is simply AMAZING! If there would be any options for exceeding excellence, I would have chosen it for Suzanne!
Bonnie Jo Bahnsen, Suzanne's assistant was helpful and great to work with as well! 2015
Liz Morrison....Lake Charles, LA, a seller from Lake Charles, LA
I would just like to say that Bessette Realty has a fantastic representative in Suzanne McCoy. I have sold 6 properties and bought one personal home which Suzanne handled and I could not be happier with her service. I would never consider using any other realtor or any other company in the future. 2015
Bryan and Edith Beam, Lake Charles, a buyer from Lake Charles, LA
Suzanne was helpful throughout the process. She is detail oriented, which is good for someone like me who asks a lot of questions. She was attentive to meeting deadlines, and keeping the seller's side on schedule as well.
Suzanne has a warm personality that makes you feel comfortable in an arena that we weren't too familiar with. She's a good representative for Century 21 Bessette. 2015
Suzanne McCoy is and amazing realtor and was helpful with anything and everything. She went out of her way to make sure that we had thet best buying experience available. 2015
I am an investor and love working with Suzanne because she understands what I'm looking for and is excellent in getting the deal to the closing table. 2015
Cynthia Spell/Lake Charles, La, a seller from Lake Charles, LA
Suzanne was helpful in the process of getting our home ready for listing, and once it was listed she did marketing to get it sold. We had a buyer within 3 days of listing because of the marketing that was done. We kept us informed if everything that was happening during the process. If we ever do this again we will enlist the help of Suzanne McCoy 2015
Suzanne was a joy to work with. She made buying my first home easy. I would recommend her and definitely use her again. 2015
Christopher Miller Lake Charles, LA, a buyer from Lake Charles, LA
Suzanne was a pleasure to work with and was always patient with my many questions and always took the time to answer every question I had. A great experience.
A joy! 2015
Chad Fairchild, Lake Charles, LA, a buyer from Lake Charles, LA
We had bought our house with Suzanne when we originally moved to Lake Charles and had a great experience. She made an extremely tedious task easy for us. It was an easy choice to call Suzanne when we needed to purchase again. 2015
Justin - Lake Charles, La , a seller from Lake Charles, LA
Suzanne was available 24/7 throughout the process of selling my home. No matter what time i called, emailed, or texted with a question, she always got right back to me. 2015
Liz Morrison Moss Bluff, LA, a seller from Lake Charles, LA
I would and have highly recommended Suzanne McCoy to anyone looking to either buy or sell a property. I have bought and sold a lot of real estate in the past years and in many different states and I have to say that Suzanne is at the top of the list of courteoous and proficient real estate agents. She definitely goes the extra mile for her clients. 2015
C. Guillory, Lake Charles, LA, a seller from Lake Charles, LA
Suzanne was my first realtor in the Lake Charles area. She's sold 2 homes for me and will be buying one for me soon. She's extremely knowledgeable, professional and puts the needs of her client first. I also appreciate that she remains neutral and objective with her input but always kept me informed of everything going on. She's always accessible and available. I intend to use her for all my real estate needs. 2015
Dina Pierson, Lake Charles, LA, a seller from Lake Charles, LA
Suzanne is extremely knowledgeable about real estate and marketing trends. She is professional and friendly. She made the selling experience quick and painless! 2015
Patrick Rhoden Iowa louisiana, a buyer from Iowa, LA
She sold two homes for to basically the first person that looked at them. Never even had to put sign in the yard. Always has time to answer questions via text or e mail. She does a great job she recommended a great lender and insurance company. 2015