This agent has 125 reviews.


Kelsey and Merle , a buyer from Winslow, ME
Tina does a great job looking for properties we have asked her to look up for certain projects we do as well as going into these ridiculous homes we chose to look at to flip! She has been great towards us and I always look forward to working with her!

Megan Mayo, Solon, a seller from Fairfield, ME
I've worked with Tina Clifford twice so far, buying and selling. She has always treated me well and made me feel like family. She has an upbeat and outgoing personality. I would highly recommend Tina to anyone buying or selling!

Andy bickford Clinton me, a seller from Clinton, ME
Delt with her before . was and am satisfied.

Jennifer, Maine, a seller from Burnham, ME
I had a specific timeline for my sale of my home. Tina went above and beyond to ensure the house was sold and at an excellent price.

Diane Sinclair, Oakland Maine, a buyer from Oakland, ME
This is the second time we have worked with Tina as our agent. Tina is knowledgeable, honest, respectful and patient:) Tina was there to provide guidance throughout the entire process. We would recommend Tina to all of our family and friends!

Dan Bureau, a seller from Waterville, ME
Tina was knowledgeable, responsive and professional during the entire sales process. I am happy with the results.

Diane Sinclair, a seller from Waterville, ME
Tina Clifford was always professional, polite and available to us. Tina is extremely knowledgeable and assisted us throughout the entire process. It was a pleasure working with her and I look forward to working with her to find our new home.

Josh Masse, a seller from Oakland, ME
Tina has been part of my family for years. She is highly professional and hard working and is amazing at handling relations between buyers and sellers. This was a difficult sale with me being deployed and She went above and beyond for us.

Thank you so much Tina for making this happen!

Dianne Raymond, Wiscasset, Maine, a seller from Augusta, ME
She was superb throughout the transaction. Very professional and knowledgeable. Very personable.

It went smoothly. Thank you.

Martha S., Waterville, a buyer from Waterville, ME
We knew what house we wanted prior to reaching out to a realtor. Tina was responsive enough to get us in to view the house and get our offer in before it was snatched up by someone else and in this market that is really impressive! We didn't haven't to spend months house searching with failed offers. From reaching out to Century 21 to moving in was less than two months!

Mike Muir, Livermore, ME, a buyer from Livermore, ME
We especially appreciated how responsive Tina was, how available she was to answer our questions or discuss concerns during the process, and how she actively advocated on our behalf. We feel that we got the A Team!! Tina sets a high bar for realtor interaction and collaboration!

Jeff Wing, Oakland, a seller from Oakland, ME
Tina Clifford, my agent, made my first sales experience easy and stress free. She communicated in a timely and clear manner. She made us all feel comfortable and her advice and listing price expectation was spot on. I would highly recommend Surette Realty and Tina to every one! Thank you Century 21, Surette Realty and Tina Clifford!

Donna Walls, a buyer from Waterville, ME
Tina made everything happen so quickly! She is professional, and a great sense of humor! I would definitely work with Tina again and recommend her to anyone I know!

Nancy Saucier Winslow , a buyer from Winslow, ME
Tina is amazing! Excellent customer service, communication & connection skills. Love her drive & tenacity. Never ever felt like I was a bother, no matter when I threw out a question, she always took the time to research & respond. Tina has the Best personality...very well suited for her position.
Thank you Tina, you helped us find the perfect home.
Highly Satisfied Customer!

John and Karen Delile, a seller from Winslow, ME
Tina is the consummate real estate professional.
Communication was clear, concise and timely.

Ethan skowhegan, a buyer from Skowhegan, ME
I would highly recommend Tina! She is nice and respectful.
She put up with my many questions as it was my first home purchase. I could not think of anything she could have done differently to improve. She was amazing and I definitely recommend her!

Tony & Joanna Cyrus, Marana, Arizona, a buyer from Sabattus, ME
Initially, Tina Clifford created a useful search engine to automatically send us several property listings that matched our search criteria. She was extremely responsive to all requests for information. Since we were looking at Maine properties from our home in Arizona, Tina offered to do video showings using Google Duo. Through a showing of the first property we were interested in, we were able to observe some problems with the house that helped us decide not to make an offer. She took all the time we needed on her thorough video showing of the property that we did decide to purchase.
Tina went way above the call of duty in helping us study deeds and tax records to locate our "right of way" to the lake. Her persistence in researching that issue went a long way in making us feel comfortable with making an offer. Tina coached us through the offer process and followed up on all issues throughout our buying experience, right down to meeting us for the final walk-through and accompanying us to the closing.
We would enthusiastically recommend Tina Clifford to anyone looking for a real estate agent with the experience and professionalism to represent the buyer extremely well.

Jaclyn W, Oakland , a seller from Oakland, ME
Tina was helpful, honest and always responded quickly to questions. By far the best realtor we have used. Will recommend to friends.

Monica Sonner, Waterville, a buyer from Waterville, ME
Tina Clifford was amazing to work with. She did a great job of helping with each step of the process by making sure we understood everything. She was patient, understanding, and flexible. She helped us with every bump in the road we faced and has been a blessing! I would recommend Tina to anyone looking to but a home in the area. I can't express enough how grateful we are to have had such a great and easy experience!

Courtney Buzzell, Madison , a buyer from Madison, ME
Tina Clifford did an amazing job representing me through the home buying process. Tina is knowledgeable, kind, timely, and dedicated. Tina also educated and guided me in a lot of ways as well as kept me calm during trying times through this process. Thank you so much Tina Clifford and the team at Century 21 Surette!

Katy and Todd Dehm, Winslow, ME, a buyer from Winslow, ME
Tina Clifford provided excellent service when helping us find a house that was perfect for us. She made our needs the number one priority. I have special needs as I am disabled and may have more issues in the future. My husband and I are both getting older. Our new house has one level, which is what I needed for mobility issues. It has a fantastic basement, so we have plenty of storage. It is in a great neighborhood and in a town with lower property taxes. It has a new roof, new siding, new windows and many other updates. The house appraised at $20,000 more than we paid for it. It is amazing that we were able to purchase this house for this price as the we live in an area with a low housing inventory and people have been buying the houses as soon as they go on the market. This is mine and my husband's fourth house together and my fifth house. We have worked with many real estate agents in the past. We have never worked with a real estate agent that put as much effort and care into making sure that the house we found suits our needs. If you are looking for a house Waterville or the surrounding areas, we would highly recommend Tina Clifford.


Tresten Bergeron, Madison, a buyer from Madison, ME
I was brand new to shopping for a home, and I reached out on a website to view a home and I got a call right off from Tina offering a showing whenever was most convenient for me. When I met Tina for the first time she went over what I needed to know and what I needed to do throughout this process of searching for a home.

Tina is one of the most polite, easy to work with, hard working, friendly people you could meet and I could go on and on.

Throughout the purchase of my home there was a lot of complications but Tina stuck on the property to push it forward through the hurdles that came our way and it was nice to have someone really striving to help me out.

Again I cannot thank Tina enough for all she did for me, if you're looking for a realtor Tina Clifford is the way to go!

Travis, Sidney, a buyer from Augusta, ME
I would recommend Tina to any first time home buyers out there who are looking for someone professional and patient to help them through the home-buying process. It took us quite a while to find the right fit for us, but Tina was great to work with and she kept our interest at heart.

Mary, a seller from Oakland, ME
Tina Clifford is a professional, understanding, and friendly real estate agent. She is willing to listen and offers thoughtful advice based on experience. She helps to make the transactions go as smoothly as possible and is in your corner.

Chelsey Whittemore, a buyer from Waterville, ME
I can't say enough how amazing Tina is! Throughout the whole process, start to finish, she made everything easier and helped answer any questions I had!

Justin Buckle , a buyer from Waterville, ME
She was a hard worker, work late into the night, was fast at getting us anwsers and after showing us a couple houses she knew actually what we were looking for and our taste in houses

Kassie Dellarma Winslow, a buyer from Waterville, ME
Tina was always timely and was willing to work around our crazy schedule and meet our needs. I will recommend her and have recommended her!

Bryce Eldridge, Fairfield, a buyer from Fairfield, ME
You could tell Tina Clifford was just a genuinely nice person that would look out for her clients. That along with her knowledge of real estate is the 2 main reasons I went with Tina and Im glad I did! This was my first time buying a house and she helped make it feel like we were in this together, rather than just me having to figure everything out alone. Thank you for everything youve done. Its greatly appreciated!

Bill Doiron Waterville, a buyer from Waterville, ME
Tina Clifford was professional and always kept me informed. Guided me through the whole process. Very helpful with everything and especially the closing.

Lauren Seganos Cohen, Pasadena, CA,, a seller from Waterville, ME
Tina was our broker when we originally bought the property a few years ago and when we knew we had to sell we didn't even consider other brokers: she was our first and only choice!

We ended up having a few complications and bumps along the road to sell our house, including moving out of state before the house was under contract. We knew that Tina was in our corner 100% and advocated for what was best for us as sellers.

Robert somes and Estelle Mayo, a buyer from South China, ME
Tina Clifford was an excellent broker that helped with sl our needs. She had the patience needed to deal with us and our changing minds. I am thankful she was always available to answer any questions and help us to make the most important decision in becoming homeowners.

Bethann Owen Vassalborro, ME, a buyer from Vassalboro, ME
Tina Clifford was great in our pursuit of a home. She had knowledge of the area we wanted to look at and looked for places she thought we would be interested in. Because we were first time home buyers her knowledge was crucial to us. She gave us recommendations for different financing, people to do inspections and was in constant contact. I really can't say enough good about her, She is WONDERFUL!!!!

Tina Clifford had the patience of god when dealing with us.

Our real estate satisfaction is solely because of Tina Clifford. She helped to guide us, gave us information and learned what our needs were. She was with us through the whole process and honestly I'm surprised she didn't kill us, because we were quite a hand full.

Alec Hayden, Cornville ME, a seller from Skowhegan, ME
I would highly recommend Tina Clifford for any of your real estate needs. She has made the buying and selling process easy and stress free. Tina is knowledgeable and helpful through the entire process. Thank you Tina !!

Maxine Borden Palermo Me., a buyer from Palermo, ME
Tina is a hard working agent. I could communicate with her beyond her work hours, which was important as I was living in another state at the time of purchase. Her recommendations of needed inspectors was spot on , they too were most helpful. I would highly recommend her to anyone who is looking for a quality agent.
2018
Oakland Maine, a seller from Oakland, ME
Tina took her time and was always there to answer our tough questions!! Without her the process would not have been easy!
2018
Steve Hughes, South China, a seller from Freedom, ME
Tina was amazing keeping us informed and working with us as we progressed. We spend our winter in Florida, and many of our viewings were while we were gone, as well as the offer we accepted. Tina was great communicating with us and giving us enough notice to ensure the property was ready to be viewed. We will definately use Tina again next year when we sell our other property!
2018
Wally Alexander, Waterville Maine, a buyer from Waterville, ME
Tina was great to work with. My friends at the law firm mentioned this too. I would definitely recommend her.
2018
Jennifer and Scott Lewis, Lewiston, a buyer from Lewiston, ME
We sold a house with Tina and wanted her for our buying experience as well. She was extremely knowledgeable and knew what to do every step of the way. Even when we hit some "snags" in the process, she was already filling out the appropriate paperwork and contacting the right people. She made buying a house as pain free as it could possibly be which took a lot of worry off our hands. Thank you for your guidance and flexibility Tina!!! We appreciate what you've done for us more than you know!
2018
Bruce Austin Oakland. Maine, a buyer from Augusta, ME
I am glad we met Tina she made the purchase of our property a smooth from start to finish. we have her looking for a additional property for us and I am sure she will find just what we are looking for.
2018
Janet Paradis, Waterville, ME, a buyer from Waterville, ME
Tina Clifford is the best! She responds to emails quickly and is extremely helpful and knowledgeable! The closing went smoothly.
2018
Paul Boudreau, Waterville, a buyer from Waterville, ME
I visited the Waterville office to understand how they might help me. I met Tina and she was responsive to all of my questions about the local real estate market.

Tina was great to work with throughout the process and she always allowed me to make my assessments of certain properties without pressure or personal commentary from her. She is a great listener and this made me feel comfortable that she was giving me room and time to make my own decisions.

The purchase process was communicated to me clearly and all of the documents and paperwork were handled professionally.

A great experience for me.
2018
michelle kessler, palmyra maine, a buyer from Palmyra, ME
she is just wonderful you could not ask for better assistance
2017
Jill Odice and Kelly Dowling, a buyer from Augusta, ME
I contacted Tina several years ago when we first considered moving here. She consistently responded to many questions and went out of her way to be helpful.
I always appreciated her thoughtfulness and help.Even though it took a long time to actually get here from Southern. Ca. She never blew us off like many other realtors did.
She has always answered our many questions and patiently walked us through the steps of buying our first home.
2017
Helen Slocum, Watreville, a buyer from Waterville, ME
Tina was professional, helpful, knowledgeable,and understood what I was looking for. She scanned listings, looked at disclosures and showed us houses to suit our needs. I would recommend her to anyone looking for a house in the area.

We found a house in Winslow and made an offer, after the inspection it was clear that we would have a great deal of work and expense to get the house to the point where we could move in. Tina was great in helping us back out and in finding the home we just purchased.


2017
Scott Bowden, Waterville, a buyer from Waterville, ME
Tina was helpful in all aspects of the process. Whenever I had questions, she was always available to answer questions and was timely in everything.
2017
Noreen, Waterville, a seller from Clinton, ME
Right from the start I felt that Tina understood my needs, but she also didn't sugar coat the prospects. Tina took the time to do a thoughtful analysis of the value of the property and she shared the details of her findings with me. That gave me confidence in settubg the ultimate asking price. She noticed and appreciated the value of the details of the house and property. Tina always responded quickly to my texts and emails even in the evening and on weekends. She was all around "on top of it" in every step of the process!
2017
Gail Mackinson & Cindy Montgomery,, a seller from Palermo, ME
Tina will work hard for her client and will understand the needs of her client. She never fails to respond to any communication and offers insight and encouragement throughout what is often a stressful process of selling and/or buying a home. No challenge is too much for her and she never lets you down in her efforts! The best realtor we have ever worked with and highly ethical.
2017
Dominique Rollins, Norridgewock, a buyer from Norridgewock, ME
I had spoken to another broker but they where not like Tina, Tina was the first one I had that listened to my needs and gave me the ability to trust her none like the others. Tina was patient, kind and understanding and she is knowledgable.

All of the staff was kind, in fact one of the ladies made sure Tina got the key to the house for the appraisel even after hours. I had the best exsperience all around with them all.

I will be recommending my family and friends to Tina because I could have never had a better realitor. She was amazing!!!
2017
Mia; Smithfield , a buyer from Smithfield, ME
Tina worked hard. It was a difficult process buying this foreclosed home. She was professional throughout all the tough situations that we faced .
2017
Elaine M. Devereaux, Oakland Maine, a seller from Oakland, ME
Tina Clifford was easy to deal with she was right on top of things from the get go. She gave me good advice and always returned my messages promptly. She was pleasant to me the whole time right up to the date of the closing. I would highly recommend Tina Clifford to family and friends due to her professionalism and ability to sell my home in a timely manner.
2017
Michelle Harrington, Oakland, ME, a seller from Oakland, ME
Tina Clifford was awesome from start to finish and would highly recommended her to anyone who is looking to sell and or buy a home.
2017
Bonnie Miller, Canaan, ME, a seller from Bingham, ME
Stopped in to local office met with realtor and the rest is history. We liked her.

I will miss our communications! I wish her the best!

It's been a long bumpy road! Tina has been positive. Even when I wasn't! It's been great working with her.
2017
Nancy Hague, Waterville , a buyer from Oakland, ME
Tina was always available to answer question & get the answers! Have used her in the past & will continue to use her help!
2017
Scott and Jen Lewis, Durham, North, a seller from Gardiner, ME
Since we were selling our home in Maine from out of state, we couldn't be there and we had 100% trust that Tina could handle things on our behalf in our absence. We have seen a lot of satisfied customer comments for Tina that blew us away and decided to bring her on board for the sale of our house. Real Estate can be tricky and we trusted her to know all the details about how this process is supposed to go and the paperwork that needed to get done. So nice to have piece of mind that it all got done RIGHT! Tina was so fabulous and extremely knowledgeable about every question we had. She really went to bat for us to get a good price for our house yet hold onto our buyer. She is worth everything to have her on your team! We would consider using you again in the future if we are back in your area.
2017
Caitlin Anderson, Chelsea , a buyer from Augusta, ME
Tina was amazing! I'm so glad that she was recommended to us! She was super approachable and seemed to know exactly what we were looking for and needed in such a short time. She made the whole experience much better than expected.
2017
Sarah & Matt, Waterville, a buyer from Madison, ME
The transaction was so easy and completed on time, Tina took care of everything.


2017
Tom and Becky Cockcroft, a buyer from Waterville, ME
Leaving for Tucson, AZ and on a Sunday, decided to drive by a condo for sale. We Had a flyer by another broker...not answering the phone, we Found a sign with Century 21 Surette and Your Realtor, Tina Clifford was more than accommodating, and understanding our time restraints, got us into see the condo that we ultimately purchased. Very professional and forth coming even when our Credit union was behind the 8 ball! She is a Keeper!!

She is all these things and more. She was up front, approachable about anything and helpful beyond words. The stress level in dealing with our Credit Union, with whom we have been members of for over 50 years was less than professional and Tina was always there to motivate them and therefore us!

This was an estate sale and 4 parties involved. Tina expedited everything she was given and cheerful about it. She answered All questions I had along the process, no matter how small or if she had previously answered it! After the sale we felt the Association had not been forthcoming with important information and even though the sale was final, she jumped in to help find some answers. We appreciated her and will certainly recommend Tina Clifford, should she ever need it!!
2016
Josh Masse, Oakland, a buyer from Oakland, ME
Tina was fantastic throughout the entire process. She guided us to our first ever home that we can call ours. Without her, I fear we would have never made it. Thank you Tina!
2017
Shawn Smith, Waterville, a buyer from Waterville, ME
Tina was the best! I would recommend her to anyone!
2016
Kelley, Waterville , a buyer from Waterville, ME
Tina was AMAZING!!! She held my hand every step of the way!!
2016
Jason & Lauren Cohen, Waterville, ME, a buyer from Waterville, ME
We had interacted with a handful of other brokers at the beginning of our home search. Tina was the only one who offered to set up the online matrix of homes that notified us when a new home met our criteria. We appreciated this so much that we wanted to chose Tina for our broker.

Tina was excellent to work with. She was professional, kind, and wanted what was best for us as the buyers. She answered our questions in a timely manner. When she did not know the answer, she promised to find it and always followed through. She gave helpful advice about each step of the buying process. She was even in touch with us while she was on vacation, texting us on the day of our home inspection, which showed us that she really cared. We had a wonderful experience with Tina and would recommend her to friends in the future!


2016
Richard fairfield me., a buyer from Clinton, ME
Century 21 Surette is an excellent team to deal with.

Tina was awesome..
2016
Alec Hayden Cornville ME, a buyer from Skowhegan, ME
Very easy to deal with. Looks out for her clients. Knows the right people and gets things done.
2016
Josh Smith, Waterville, a buyer from Waterville, ME
Tina Clifford had the knowledge and expertise to make my home buying experience painless and easy. Being a first time home buyer, she made the entire process simple and walked me through every step. I will absolutely be referring her to everyone as well as using her as my realtor for any future purchases!
2015
Paul Parker Saco Maine , a buyer from Old Orchard Beach, ME
Because we know Tina's work ethics, we knew she would do a great job.

Tina was on top of everything.

Ours was not an easy case but Tina got it done!

Although it was stressful with the loan company, Tina kept us grounded. Just hearing her cheerful voice on the phone kept us moving forward. It is obvious she loves her work.

Tina did an excellent job representing us and we will definitely use her again with our next purchase.

We highly recommend Tina Clifford to anyone looking for an agent who is knowledgeable, professional, enthusiastic and cares about your needs.

Happy new home owners,
Paul and Daisy
2015
Teresa P. Dudley, Winslow Maine, a seller from Fairfield, ME
Tina was friendly and professional from the first meeting until closing.

Tina walked me through every step of the way and she went above and beyond. Even returning phone calls in late evenings and on Sundays.

I really liked working with Tina.
2015
Caroline Lawrence -Fairfield, a buyer from Fairfield, ME
Tina went above and beyond to ensure that the home that we chose met our needs and that we weren't making a snap decision. Tina always kept us as the buyers and the sellers in the loop every step of the way so we were never left wondering what the next step was.
Anyone who is looking for a new home, needs to contact Tina to get the best home buying experience. No one needs added stress when buying and selling a home. The Staff at Century 21 keep the ball rolling from the beginning to the finish line so that the buyer does not have added worries and stress while going about their lives.
Well Done!
2015
Rajani Kane Hanover NH, a buyer from Waterville, ME
Tina is a good , efficient agent.We would like to work with her in future if needed.
We will recommend her to our friends for sure. All the best to Tina !!
2015
Greg Gagnon, a seller from Fairfield, ME
Tina Clifford saw that the complete experience was smooth and followed through to the sale was completed.
Thank you Tina,
Greg Gagnon
2015
Beth LaPlante, Vassalboro, a buyer from Vassalboro, ME
As a first time home buyer, I was nervous about the home buying process. Tina made me feel comfortable and she explained everything to me in a clear, concise way. She answered every question I had in a timely manner. I would gladly work with Tina again and I highly recommend her.
2015
Gerald A. & Sandra C. Giggey, Brunswick,, a buyer from Burnham, ME
We came across Tina Clifford while researching land in Maine. Tina was helpful when we were looking and happened to be available when we need more information. When we made the selection on which land to purchase, Tina was the one we selected. I would recommend her to anyone even to those who do not deal with properties often. She was there with all of the answers when we needed them.

2015
Nate Julien 115 Gagnon rd, Fairfield, ME, a buyer from Fairfield, ME
Tina Clifford was great to work with. She made herself available and answered all of my questions. As a first time home buyer that was tremendusly helpful. She understood my needs and wants in a home and found me what I had been looking for. I recommend Tina to any buyer who is serious about owning and wants to find the home that suits their needs.
2015
Shaun and Jen oakland maine, a buyer from Oakland, ME
Tina was so helpful and found the perfect house for us and was will to help us find the right loan officer to help us get in to our new home. She was amazing!!
2015
Mark and Erin St.Peter Waterville Maine, a buyer from Waterville, ME
As far as I am concerned Tina Clifford is the best sales agent I have ever worked with. Tina Clifford showed my property the same afternoon that she took the pictures and basically had it sold within two hours after she took the pictures.

Tina Clifford was much more than just a sales agent, more like a counselor/friend during the process, always taking the time to talk me through periods of anxiety and the stress of selling and buying property's simultaneously. She was at all times, polite and courteous and was able and willing to answer my questions when ever I called her, even during off hours. Tina Clifford's skills in her profession are outstanding!

I will definitely recommend Tina Clifford to other people as an excellent asset to the sales team of Century 21 Surette Real Estate.

We love our new home and Tina Clifford helped make that possible. Thank you!
2015
Mark and Erin St. Peter Waterville Maine, a seller from Oakland, ME
As far as I am concerned Tina Clifford is the best sales agent I have ever worked with. Tina Clifford showed my property the same afternoon that she took the pictures and basically had it sold within two hours after she took the pictures.

Tina Clifford was much more than just a sales agent, more like a counselor/friend during the process, always taking the time to talk me through periods of anxiety and the stress of selling and buying property's simultaneously. She was at all times, polite and courteous and was able and willing to answer my questions when ever I called her, even during off hours. Tina Clifford's skills in her profession are outstanding!

I will definitely recommend Tina Clifford to other people as an excellent asset to the sales team of Century 21 Surette Real Estate.

We love our new home and Tina Clifford helped make that possible. Thank you!
2015
Sarah Tanguay... Pittsfield, a buyer from Pittsfield, ME
Tina is knowledgeable & walks you right thru the process from start to finish....I was comfortable asking any question without feeling "stupid" or naive. She is personable, fun to work with, always listening to what you want & need & she even helps you to figure it out when you're not sure. If things get discouraging or frustrating she is there to help take the next step or to get the answers needed. I am grateful I had the opportunity to work with her & get to know her thru this milestone event in my life :) Thank you Tina!!
2015
Erin lake Waterville maine, a buyer from Waterville, ME
Just amazing is all I can say. She was easily reachable did everything she said she was going to do and when she said she was going to do it. Overall great experience.
2015
michelle kessler 30 square road palmyra, a buyer from Palmyra, ME
tina went above and beyond. She helped us hold it together and find a house that fit us and not just our budget. We found the perfect house because of her. She would not let us give up and explained things so we would be able to understand.
we have our house because she took the time to work with us to find the perfect fit. I would recommend tina to our family and friends in a heartbeat.
thank you tina
2015
Blane Morse, Carrabassett Valley, Me., a seller from Oakland, ME
Tina was patient helping me understand the process and did a great job communicating with me.
2015