Shelly is amazing to work with! She is knowledgeable and personable. She helped us sell our house with ease and took the stress off. I would highly recommend her for buying or selling your home. 2022
Shelly took care of all of the details for the sale of our home while we were living out of state and we couldn't have asked for a better real estate agent during this process. She was responsive and was wonderful to work with throughout the sale. Shelly took the time to help make sure everything went smoothly and really went above and beyond to help us sell our home. 2021
I just had a bad experience with this real estate agent, Shelly Rutt. I had been in negotiations with her over a home in Torrington WY for over a month starting about April 1st, 2020. I live in WA state and was going to move into this home in Wyoming.
In our FIRST phone conversation we discussed the issue of noise at the property and I explained it was critical to me that the home's environment was peaceful. I mentioned that here at my current home, there are barking dogs driving me crazy on three sides of the house and I wanted to be assured that the home she represented did not have ANY noise like dogs close to it or ANY traffic or commercial noise. I also talked to her about the highway that was north of the property and was concerned with possible traffic noise. She said that there was NO NOISE. I asked her if she has been there physically before and can assure me that you don't hear any traffic. She said, "yes many times and I have NEVER heard an automobile from that highway".
Folks, not only could you hear the noise, the highway there was a steep downgrade and every 5-10 minutes there was an 18 wheeler coming down WITH THEIR AIR BRAKES ON!!! You could hear that loudly at the house and I am sure a 1/4 mile or more beyond. I was never shown the inside of the home because I arrived the night before but if I was I am sure the windows would shake it was so loud. In fact I stayed the night in my fifth wheel that has insulated double pane windows on the property and when the trucks came down the hill it was loud, like a train and my windows would vibrate. The trucks going up the hill heading south were also loud because of the grade and their RPM needed to climb it.
So she lied! Knowing that I was going to travel 3 days with over 550.00 of fuel one way she did not care. I knew in the first 5 minutes at the property that it was all for waste. The next morning she was planning on coming to the property to show it to me. I called her up to let her know there was no need to come. She asked, "why" and I told her the situation about the traffic. She had no sympathy and stated she had "worked hard" on that deal and then just hung up on me. 2020
Shelly worked hard for us the entire time our property was on the market. She made the most of a slow market, and she did a terrific job keeping the online pictures and information fresh. She looked out for our best interests all the way to closing. Now that we have moved out of the area, we will miss her! 2019
Shelly was great to work with. She was helpful from the first phone conversation to the final paperwork of my new house. I recommend her for all your reality needs weather buying or selling. 2019
Shelly gave us professional advice and wonderful guidance through the whole process of selling and buying our home. She was prompt with answering any questions we might have, and always willing to find the answers we needed. She truly has the best interest of her clients and goes above and beyond. Within 1 month she had our home sold, and made the whole process a whole lot less overwhelming than if we did it without her expertise and kindness. We were truly blessed to have her as our realtor. We will forever be grateful!!! 2017
From the first to final step I found Shelly to be extremely knowledgeable about the area and market. She was responsive to requests, ideas, and questions about the home-selling process. n nShe took the time to really ensure the photos and video taken were quality and representative. When needs and issues arose, she was available to answer and address those. IF I had to leave a message, she was quick to return calls. n nIn terms of the process, she made signing general documents quick and easy...most of them electronically :) THANKS SHELLY! :) 2017
We have known Shelley for a long time, and she assisted with the sale of our farm several years ago. This time she again provided a timely, comprehensive market analysis for the property. She kept us updated on what was happening and her advice was informative and impartial. We enjoyed working with her, and plan to do so again in the near future. 2017
Shelly showed me all of the houses I wanted to see. She never gave up. She kept me up to date on all of the processing. She went above and beyond to get me the house I wanted. Sale was smooth and painless!! Thanks Shelly!!!! 2012
Shelly showed me all of the houses I wanted to see. She never gave up. She kept me up to date on all of the processing. She went above and beyond to get me the house I wanted. Sale was smooth and painless!! Thanks Shelly!!!! 2012
From the market analysis to the closing Shelly was on top of things and marketed our house to a wide audience. She was open to discussing changes that would improve the chances of a quicker sale. I would recommend Shelly to anyone buying or selling in the Torrington area. 2016
We have used Shelly's services multiple times over the years for both sales and purchases. Each experience has been positive. Shelly is professional,knowledgeable, and responsive. I would recommend her highly. 2007