Shelley is so helpful, accommodating, knowledgeable, understanding, and hard-working. At first, I wasn't sure I wanted to work with a real-estate agent at all, and I wasn't too eager about the house-buying process. The whole thing overwhelmed me and I was so scared of what I didn't know I didn't know. However, from the moment I met Shelley, I knew I was in good hands.
Throughout house-hunting, Shelley was kind and approachable, and never pushy. In fact, she was more attentive to detail than we were and pointed out issues in houses that we thought were perfect--she's especially good at finding foundation issues! Shelley listened to all our feedback and kept an eye out for listings that would appeal to us. She also worked flexibly around our hectic summer schedules and met us at times that worked for us. She was so patient with us and listened to absolutely everything we had to say until she found the perfect home for us and helped us negotiate the best deal for it. She felt entirely on our side throughout the whole process and I am lucky to have found someone so trustworthy.
Shelley made the entire house-buying process easy and even enjoyable. She guided us through each step and made sure we were making the best possible decisions for ourselves. She was there for absolutely everything and helped us understand exactly what was happening at all times. I couldn't imagine a better experience.
Shelley had our backs and supported us the entire time. She is well-connected in the community and made sure we got the best inspector for our home and knows who to trust with what job. Even when the seller pushed back around the time of closing, and I started feeling like caving in, Shelley remained strong and made everyone adhere to the terms they agreed to in negotiations. Even after closing, Shelley stayed in touch and made sure repairs were performed and adequate.
If I weren't working with Shelley, I honestly am not sure I would have been able to go through with the whole process and be sitting in my dream-home today. I would trust Shelley with all my homebuying needs and recommend her wholeheartedly to anyone who is looking to buy or sell. I am so grateful that I was matched with someone as caring and attentive as Shelley.
After a terrible experience with another Real estate Agent, I was almost ready to give up. Then I read a description of a home by Shelley, which caught my eye. Even though she represented the buyer and seller, she was fair to both parties. No matter what time of day, she always answered or would get right back with you. She is professional, extremely kind, and is always interested in your needs, not 'just to close another home'. Thank you Shelley for a great experience !
John, Fairbanks, Alaska, a buyer from Fairbanks, AK
Shelly took the time to show me houses even on Sundays! Her advice and guidance thru this process were incredible.
Her knowledge of the local market made my entire process stress free.
Shelly's communication skills are spectacular. And she is a great advocate and educator when I needed it.
Miles Stanley, Fairbanks , a seller from Fairbanks, AK
I heard about shelley through a real good friend, he was pleased with her so I thought I would give her a try. I really can't say enough good about Shelly. She had a awesome write up about my house in less than a week, She had it on the market real fast. She was always there for me if I had a question, She conducts herself professionally, Not only that she is a nice person, She's also honest and straightforward, I give shelley a five star rating. I contacted others but Shelly got the job done and she did it fast. Highly Highly recommended
JoAnn Hibma, North Pole AK , a buyer from North Pole, AK
Shelley was a joy to work with. She took a process that was scary and foreign to me and made sure I understood and felt comfortable every step of the way. Shelley was a huge blessing to us in trying to figure out our wants and needs while staying within our budget. She was always professional and happy to assist in any way she could.
Shelley was great. We expressed interest in looking at some houses late in the week and she stepped up to work with us over a weekend. She worked hard and was always responsive to our questions. I would recommend her to anyone, and would definitely work with her again.
Shelley Munoz absolutely killed it. Not only did I find the home I always wanted, the summit team made it a enjoyable process. Shelley kept bringing new properties to the table with out hesitation. When the one that was right came up she took care of ever part quickly and professionally.
Shelley was professional, honest and sincere while working with us to sell our home. She was proactive in getting our house on the market and sold. Our experience was one of excellence as well as a pleasure. We would recommend Shelley to anyone who is looking for a realtor. 2018
As a buyer, don't pass this gal up! Before choosing a real estate agent, I conducted a lot of research to see who would be the best choice based on the investment they make into helping buyers find the right home. ( Time, and effort. especially budget!) Summit reality Team stood out as best in Fairbanks/North pole with everything they have to offer: their organic motivation, the time and effort put into listings and energy used to meet, plan, and coordinate all hours of the day, and yes Shelley worked long nights for us as well.Being a military family it is important to find someone who can work with your schedule, and she did just that with a smile.
We spoke with Shelley, and then met with her at the office. She spent countless hours answering our questions, comments, and concerns.Shelley provided realistic time frames, and price comparison like estimated real value. Shelley took extra steps many other Realtors don't (but should), like staying late to finish up needed paper work. Sacrificing holidays to meet deadlines, scheduling meetings with 3rd parties within 24 hours, and lots more.
When we went to see homes (Shelley showed up to 4-5 homes a DAY!!) we were given expert advice from her supreme knowledge, and understanding of homes and market from experience. My husband, and i never felt rushed or pushed into a home, and we knew with the way she worked we WOULDN'T miss out on any home that could be "The one". Shelley treated us like family, and she wouldn't let a seller nickle ya. Shelley isn't money hungry, she genuinely loves helping families find a forever home not just a house.
Ill be recommending Shelley Munoz to any and all people who are looking into buying a home. Shelley will give you "bang for your buck" as my husband says. Shes a true professional and a genuinely nice gal. I realize it wont always be this easy to find the perfect home, but i think you'd be hard pressed to find a better Realtor.
Shelley has been a blessing to the Claerhouts. 2018
Lesley Wood, Fairbanks, a seller from Fairbanks, AK
I believe she went over and above to help and answer all the questions we had as first time sellers. I am so glad she helped us sell our house for a great price! 2017
Robert and Tracey Jensen, Craig, Alaska., a seller from Fairbanks, AK
Shelley was great. I didn't think I wanted a realtor, but I'm so glad she called me. We had to leave town and Shelley handled everything seamlessly. We are grateful for all her help and expertise, as we couldn't have done it without her!! 2016
Eager to move the property , She has the ability to communicate with other agents and the ability to achieve positive results. Shellie Munoz did not hesitate to jump right in and help to alleviate the most stressful situations. Shellie is a valuable asset when it comes to recommendations of professionals to complete maintenance required before and after the sale. Thanks Shellie Munoz for a job well done. We will always contact you for our future real estate needs. 2017
We knew Shelley Muoz and had the confidence that she would be honest. We appreciated how professional and helpful she was!
Everything was smooth and easy for us. Especially with us being out of town, Shelley did such a great job!
The most awesome experience ever! Shelley was never pushy and attentive to our needs. 2017
Misty Boman, Fairbanks Alaska, a seller from Fairbanks, AK
Shelley was amazing to work with, she took so much pressure off of me and handled all the surprises that can come with selling a home.This was such a relief since I was no longer living in the same town. I would definitely recommend her to all my friends! 2017
Martine and anthony sanderson, a buyer from Fairbanks, AK
Shelly, was patient and showed us a lot of homes , like most as we had a set budget but did not like a lot of the home in our price range. Shelly, never stopped showing us homes and stuck with us when other would have quit. We will always be grateful to Shelly for finding our home. Which we still love an enjoy. 2017
She was great to work with understanding with our needs I would highly recommend her to anyone looking for a home. 2017
Reggie Greathouse (UAF Superintendent), a buyer from North Pole, AK
I would strongly recommend Shelley Munoz to anyone who is new to the area or wants a better understanding of the Real Estate Market in Fairbanks and North Pole. Shelley will take the time to understand your needs and will help you to know what to expect for your budget. Thank You Shelley 2017
Melissas Dougherty Fairbanks Alaska, a seller from Fairbanks, AK
A co-worker suggested Shelley, and her husband had given my friend Shelly's business card and gave her good reviews. So we decided to give Shelley the property to list. She was excellent in every way and knowledgeable about the area. Shelley was great, she always returned my calls and kept me informed on what was happening with the sale. 2016
Julia Meyer and Jason Dandurand, a buyer from North Pole, AK
Shelly was a pleasure to work with in every aspect of home buying. She listened to our needs and found us the perfect home. I would recommend her to anyone. We really appreciated Shelly's honesty and professionalism. 2016
Shelly paid attention to what we wanted in our new house. If we didn't like a particular house she was attentive on what we didn't like and would go from there to find us one that fit our needs. We looked at a lot of houses. We started low and realized that for what we wanted we would have to go into a higher bracket. I know that all the above is there job, but she was always understanding and would just move on until she found us the house that we were looking for. If we had questions or needed her for anything she was always just the phone call away. I would recommend her to anyone looking for a new house. It was nice to have such a professional, knowledgeable, pleasant person to help us find the home we have purchased. Thank you Shelly Munoz. 2015
Shelley was absolutely amazing! :D She was the perfect balance of down to earth yet professional. She made everything go incredibly smooth and worry free. The amount of time that she put into helping us went way beyond what I expected and was always quick to respond and answer any questions we had. I HIGHLY recommend her to anyone buying or selling a home. If we ever buy or sell in the future we will definitely use her again. 2015
Shelly made this sale smooth. She provided professional suggestions for marketing the property, such as pricing and re-staking, communicated regularly and effectively, and handled the documents quickly and cleanly. 2015
She was a great real estate agent. She kept me informed of everything happening. She sold my house and helped me buy a condo all in the same week. I have recommended her to other people who are thinking of selling their home; I even keep her card in my wallet! 2015
Shelley Munoz was key to facilitating a fast price-appropriate sale of our home. She is helpful, polite, available, easy to work with, and knowledgable about the current housing market. She ran an effective advertising campaign for us and quickly took care of what needed to be done. We are happy with the result! Thank you Shelley! 2015
Shelley Munoz was friendly, made me feel at ease, as this was just after my husband passed away and it was the first time I ever had to handle selling or buying a home without his guidance. She explained everything in a way I could comprehend, and followed up with me on a daily basis. I have already mentioned Shelley to another person who is thinking of selling their home, but she already had a realtor. I told her if it didn't work out, to definitely get with Shelley. 2015