This agent has 7 reviews.
If you are selling your home, here is a strong caution to avoid working with Amie Streater, Amie Streater Realty or now Engel & Voelker Colorado Springs.
From beginning to end, the service we received from Amie Streater was horrible - and we paid her a premium for this - 4% instead of the standard 3%. She was a transactional broker, at best.
In summary, she lied to us, she demanded that we only communicate with her via email or text (I am glad she did that because I have documentation of nearly every issue and communication I had with her), she provided ZERO assistance prepping our house for sale (we got advice from buyer's brokers and she got angry with us for taking that information) and her negotiation skills were non-existent.
- She started with a high pressure sales tactic to get us to list with her - ASAP - telling us we missed the market surge and the housing market was expected to tank by mid-summer.
- She never helped with any staging or even staging advice for a house that was listed for $899K.
- She never followed up with any prospective buyer's agent unless they expressed interest in providing an offer.
- She lied to us at least 4 times.
- She withheld information about our buyer's buyers loan process (we found out about the information directly from that buyer's lender)
- For the inspection, she allowed the inspector and the buyers into our house without their agent present! (The inspector or buyers broke at least 2 things during the inspection - a cannister light and a tile around the firepit - their son broke the tile because my husband watched him do it).
- When she received the inspector's report, she emailed it to us at 9:30 PM on a Friday evening - never went over it with us!
- Her negotiation skills were non-existent. She wanted to accept the offer even though it was presented to us as a "low ball" offer (her assistant's words). Same was true with her negotiation on the objections.
- We got multiple bids on repairing on our deck (one of the objections). One of the repairmen called to schedule the assessment and said he worked for both Amie Streater and our buyer's agent, Jill Duran. We are certain, that Amie and Jill were colluding on this effort because there is no way a repairman would know who the buyer's agent was. We don't have proof of this; just speculation due to the repairman identifying both agents.
- We had 3 amend and extends. One was due to the information Amie Streater withheld from us. On each one, we gave up more.
- When we signed the closing documents, she sat on her computer answering emails (exactly what she told me she was doing when I asked her). When I hinted that I found that rude not to give us her full attention, she responded that she is a "multi-tasker". I outright told her that I'd like her to put her computer away and pay attention to us. She finally did, reluctantly. We were signing documents to sell our home that we built to raise our children in, we lived in for 19+ years and we were going to pay her > $35,000. The least she could do was give us her attention for 20 minutes.
Finally, the last straw - the day before our closing, we lost our mover because the closing was delayed again and we couldnt reschedule the mover. My husband had to move a > 5000 ft^2 house with the help of only one other person (I was on business travel so I couldn't even be there). Amie Streater expressed empathy for the first time in the process. She asked my husband what his favorite beverage was. He told her that if she was going to get us a closing gift, we'd prefer a gift certificate to our favorite restaurant. 2 weeks after closing, we finally started to get mail at our new place. I texted Amie Streater to let her know and that if she sent us something, we hadn't received it yet. Her IMMEDIATE response was a threat "Do not contact me or anyone on my team again." I responded with what? what happened and she repsonded with the same line. I never did anything to her except pay her $34,200 for the worst service ever imaginable.
It appears our experience is not unique. I have spoken with 3 local brokers who know her and they have bad feedback about her. I can't comment anymore on those experiences but it is worth noting that if you are considering selling your home in the Colorado Springs area, please do your homework about Amie Streater, Amie Streater Realty and now Engel Voelker Realty - Colorado Springs.
2019