What I can Say about Susan is she is awesome and was involved in my home buying. She's been contacting me for a year and never pressured me to commit. As a single mom I have so little time but she helped me thru the process. I felt like I relate to her. She also gave me a welcome home gifts and offered her help if I have any questions. She is experience realtor. I would recommend her to anybody looking for a house and to service members like mysewhose looking for a house.
Susan was recommended by a friend and we were happy to use her as our realtor to sell our house. We appreciated Susan's guidance and patience as this was the first time we were sellers.
Diane R Tallent , Lyman, Washington, a buyer from Seattle, WA
Susan is not only an excellent Realtor, but an amazing woman. I really appreciated all her help. As a first time buyer, I had absolutely no knowledge of what I was doing. Susan helped us every step of the way. Going the extra mile to make sure we got the house we wanted.
Natalie Chou, Snohomish, a seller from Seattle, WA
Susan is great to work with, knowledgeable of the area and market. She also takes the time to understand your needs and current situation, goes above and beyond to help. That goes a long way when you are dealing with the sale/purchase of a home!
Susan was amazing in all aspects of our sale and purchase. We had a few larger issues come up during our sale and purchase and she jumped in, keep us calm and helped us navigate all aspect. Even with the stress she made us laugh along the way. Susan made it feel like an adventure and didn't let any issues frazzle her. She was incredibly professional and every person we worked with, did their best for us and it was becuase Susan's reputation was well know and respected.
Susan was an absolute professional through the entire process. She responded quickly every time and talked us through everything. During the closing she checked in daily, even if there weren't updates, just to see how we were doing. It made us feel looked after in every way.
Amazing experience, almost makes me want to sell our new house just to continue working with Susan!
Rian Allen, Snohomish, a seller from Snohomish, WA
We listed our house with Susan during the COVID Pandemic. It was a MAJOR concern if buyers were going to be interested to buy a home then (and/or) if theyd be able to actually see the house and complete the process. From start to finish, she put us at ease with the process and gave us updates daily, sometimes hourly as it was all new territory and things were changing quickly from the can dos to the can nots. She kept putting our nerves at ease.
She is personal, caring, extremely knowledgeable and truly listens to her clients.
We sold our house in 24 hours and got over asking. Ill always recommend Susan to anyone looking to purchase or sell their home.
Mark and Cherri Gooding, a seller from Seattle, WA
It was important for us to get the best buyer.and sell within a reasonable time frame. Susan Custer helped us get our house prepared for sale by giving us advice on what needed to be done, steering us in the right direction as far as hiring help to get it done and she also took care of some the items herself. She priced it well and marketed it well. Part of the marketing was drone footage, which I think brought lot of people to our open house. It sold within the first week. There was no problems with the buyer thanks to Susan's advice on choosing between 7 offers! We are happy home sellers.
Susan is amazing. She works hard and really understand how important it was to us to find the right home at the location we want, the school district we desire and the type of house we're looking for. She took all into account, it was not an easy task but she is persistent and committed. We found the perfect home, at our dream location, within the school district - and everything went fast when we found the right one.
I can't thank Susan enough for all the hard work and dedication she has put into our family in finding us a home!
Ross/ Martinez family Snohomish WA, a seller from Seattle, WA
Susan Y Custer has helped my family buy or sell three properties. She is great as either representative. She asks questions and really listens to answers. She suggests options based on her experience and research. She has a good eye for making your property appealing. She has great contacts for contractors to get a property ready to show at it's best. She communicates well every step of the way through the process. I am confident our choice to have her as our realtor was what made our real estate transactions a positive experience.
Steven W., Snohomish, WA, a seller from Seattle, WA
Susan Custer did a great job helping us sell our home. We really appreciated the extra time she took each step of the way, including giving us lots of useful advice before we even put the house on the market. Selling a property is often a stressful process. Susan made everything as smooth and pain-free as possible for my wife and I. We would definitely recommend Susan to anyone looking to buy or sell a home in the Snohomish or King County area.
Cherri and Mark, Marysville, Washington, a seller from Seattle, WA
We met Susan Custer at one of her Open Houses. We found her to be personable in a approachable way. After this first meeting we decided to meet with her again. The first meeting went well. We found her to be knowledgeable. Then we received her help in finding our new home. Susan was ready to show us any house we wanted to see. She was good at providing her expertise at these showings. In the end we found a house that checked off nearly everything on our wish list and we are appreciative happy customers!
Gretchen Lofton, Snohomish, a buyer from Seattle, WA
Susan was the best to work with she listened to all our likes and dislikes and found us the perfect home. Was also always there day or night to help us with any questions
Susan was just an outright good person to work with .she made my family feel good when she was around and help eased our frustration when we started looking for a house.
Great from start to finish
Tiyodi Taylor & Lynnwood, WA, a buyer from Lynnwood, WA
Im not going to give a traditional testimony. That is not me. It wont take long after talking with Susan to know how awesome she is. That is self explanatory. I personally loved her drive, her focus, her deterimation and motivation to find us the right now. She showed us over 30 homes for 6 months. Never did she give up or did I sense she wanted to even though if she did I wouldnt be mad. Being an athlete those are the type of traits that stand out to you. She always had a smile when we saw her even she she had the flu. She was a trooper no matter what. We are thankful and blessed to have been able to work with her for as long as we did. She did right by us even when we didnt want to hear it (wife didnt. I did! lol) She's not just our agent, she's our friend.
Josh and Olivia Martinez, Snohomish , a buyer from Snohomish, WA
Susan was with us every step of the way. She went above and beyond for our entire family. She was everything I didn't know I wanted from an broker. We chose Susan because she was understanding of our families situation and made it her personal goal to find us the right house.
Jane Ruttledge, Tacoma Wa, a buyer from Bothell, WA
We had been doing on line searches for homes, and Susan Y. Custer reached out to us. She was the 5th agent to contact us.
We met over coffee and realized she was the realtor for us.
Can I giver her 2 excellents for attention to detail?? She was superb. Without her knowledge and attention, we would NOT have gotten the house we wanted. She wrote letters, sent flowers on our behalf. It is the only reason the buyers picked us, we were not the highest bidder.
We took Susan from South of Tacoma, through Seattle, on up the road to Everett and Camano Island looking for the perfect house, way out of her comfort zone. What she did not know about the area, she quickly learned.
You covered just about everything. I have bought houses in the east but the markets are totally different. I got frustrated many times, but Susan was always able to bring me back to this market.
I had no dealing with Keller Williams except through Susan Custer. I know nothing about the company except that they were smart enough to hire Susan Y. Custer as their spokesperson. 2018
From the moment we met Susan she was patient, courteous and understanding of our needs. She was able to steer us in the right direction with her vast knowledge of the local market. I truly believe that if we went with another agent, our first home purchase would not have been as memorable as Susan made it. 2018
Dennis Galbreth Marysville, a buyer from Bothell, WA
With Susan everything went smoother than smooth. I can not think of any broker that I would like to work with except Susan. We went into this experience from a nasty situation Susan smoothed every thing out and assisted us at every turn.
I had a previous broker but Susan had and shared much more pertinent info with us upon meeting her 2017
Susan did a great job. She asked question to insure she fully understood what we were looking for. She helped filter out the houses that did not meet our needs. She was patient, curtious and responsive. I would highly recommend Susan. We will definitely use her for our next home purchase. 2017
Danielle Griffith Arlington, WA, a buyer from Bothell, WA
Susan Custer is by far the best agent a buyer could ask for. Very patient and took the time to explain the process step by step. I will recommend her to everyone! Thank you for everything Susan mom and I finally have our perfect homes! 2017
Jacob & Christina, Marysville WA, a buyer from Bothell, WA
Susan was a better realtor than we could have hoped for!! She was truthful, hardworking, and resourceful. She told us that truth we needed it to hear. Because of that, we are owners of a beautiful house! We are definitely going to reccomend Susan to anyone who is looking for their dream home!! 2017
Renda Palo, Lake Forest Park, WA, a buyer from Bothell, WA
Thank you Susan Custer! You are a genuine and kind person and we are so appreciative of your knowledge, expertise, intuition, and your personable nature. You handled difficult situations with ease and you have excellent negotiation skills. You really spent the time to get to know us and what types of homes would interest us. We are so happy in our new home! 2017
Susan is personable and listened to our needs. She is knowledgeable about the local area. Even after we had toured many homes, she still showed patience with us. 2016
I highly recommend Susan for an agent she cares and it shows, she made our first home buying experience a pure joy 2016
Lindsay, Mill Creek, WA , a buyer from Bothell, WA
Susan was perfect for our buying situation. We were unsure in the current market if wed ever find something that suited our specific and long list of needs for our next home. She was great in listening to our needs/wants and really getting out there and finding it for us! She was honest, super accessible, and just a phone call or text away when it came down to it. I would highly recommend her (already have to friends!) to anyone who wants attention to detail and reassurance along the way! Purchasing a home is a big deal, and fully trusting your broker is like striking gold! 2016