We had a buyer and buyers agent that were being extremely difficult. Mercedes was a true pro in the way she handled them and ultimately got the deal done. She communicated everything that was going on and provided excellent guidance when faced with making decisions about whether or not to go through with this buyer. I would definitely recommend her to anyone.
We were first time home buyers and we were previously working with a realtor that left us with more questions than answers. After deciding to end the relationship, we reached out to Mercedes.
We also decided to restart the buying process in Jan of 2022, a hyper competitive time. Mercedes was with us every step of the way and she is a SHARK. With 100% confidence, I can say that she will FIGHT for you. We had SO MANY QUESTIONS and needed so much guidance - Mercedes was honest, dedicated, tenacious (and VERY patient!).
Thank you MVP for the making our first home buying process educational and rewarding in an intense market!! I will be using Mercedes's services for a long time to come.
When my sister and I lost my mom in January not only were we in shock and grieving but we had to fulfill my moms wishes by selling our childhood home. From the first phone call Mercedes was kind, attentive, knowledgeable and professional. My sister and I knew nothing of real estate. Mercedes stepped in, found a buyer, and got us a great offer. She was so patient with us and explained in detail the process of selling our home. Not only was her knowledge of the business outstanding, but her compassion and understanding of what we were going through with losing our mom makes her, in my opinion one of the best realtors in the South Bay area. I will be recommending her to anyone selling a house in the future. 2019
This is the second home Mercedes has helped us purchase. She's the best! Not only does she make the experience as stress free as possible, she goes above and beyond. For instance, she recommended going to the city to check permits on our new purchase for our protection. And, she went with me!!! She also took charge in finding us a great renter for our townhome that we chose to keep and not sell. She did the advertising, background checks, etc. I highly recommend Mercedes. She's super knowledgable and is first and foremost there to represent and protect you in your home buying experience. 2019
Working with Mercedes was the best decision of our life and we would HIGHLY recommend it to anyone searching for their dream home in the South Bay. We spent 6 months looking in Torrance/Redondo Beach for the right 3 bed/2 bath home and Mercedes went above and beyond every day to answer questions, provide unique insights, share her network of resources, and negotiate when needed. Looking back on the experience, it's now safe to say that finding the home and getting the offer accepted was the easy part.
As a first-time home buyer, it's easy to feel overwhelmed in the escrow process and either submit to all of the seller's demands or walk away. Mercedes showed us how to leverage multiple inspections to get all of the information we needed to make informed requests and decisions. There's no way we could of gotten the house we wanted at the price we wanted without the help of Mercedes. If you want the right home at the right price, we strongly recommend going with Mercedes Van Pelt. 2018
Working with Mercedes is a pleasure, and for the second time in a row she helped us win an offer in a highly competitive area. She has in-depth knowledge of all aspects of the real estate transaction, and enjoys taking time to explain the details to you. She used her knowledge to set up our offer the right way, the first time, as well as negotiating in advance with the seller's agent, so that they could accept the offer outright over many other offers, which they did. She's always available when I need a quick call, and also responds quickly to emails and texts. I've worked with many realtors in my adventures in buying and selling, and no one can compare to her overall and in-depth knowledge, her sense of what makes sense to push on and what makes sense to leave alone (her intuitive sense of this led me to suggest she is a house whisperer), and ultimately her ability to close the deal. She even helped us after the sale was complete, to coordinate with the sellers to get work done that was agreed to during escrow, when her job was technically done and she could have stopped helping but didn't. Don't shop around for another realtor, go straight to Mercedes. 2018
Mercedes just helped me purchase a home in Long Beach. Throughout the whole process Mercedes was professional, knowledgeable, and responsive. She suggested area's to look in based on what i was looking for, and expanded my search area to an area i hadn't thought of. She wasn't just going through the motions like my past realtor on a previous purchase, but was truly trying to help and do all she could to find me the perfect place. I will HIGHLY recommend Mercedes for any of my friends looking to sell or purchase in the area. 2018
Mercedes did an amazing job of selling our property in a timely and efficient manner. Mercedes took care of everything from top to bottom and got us more than we were asking. She is truly an expert in real estate and I would recommend her to anyone! 2011