We had the best experience working with Nathaly Guzman. Nathaly was patient with us as we were first time home buyers and walked us through every step! She welcomed all of our questions and always had our best interests in mind! Thank you Nathaly! 2023
Nathaly Guzman was a pleasure to work with when purchasing our first home. Her communication, knowledge and calm nature helped us navigate through the process with ease. We highly recommend Nathaly to anyone who is searching for the perfect home. She wont let you down! 2023
My husband & I had the pleasure of meeting Danielle Belair with Monument Realty who was to show us houses in Frisco. We were new to the area so she picked us up at our hotel & drove us each day. Danielle was informative & so pleasant to work with it was like spending time with a good friend. We found our home & Danielle guided us through the process with ease. We have called on Danielle so many times since our purchase with questions that come up & she is helpful. She still checks on our well-being after all this time. Its with great pleasure that we recommend Danielle as she is a great person & Agent. 2019
We worked with Danielle Belair to sell our first starwood home and buy our second. We also worked with Danielle to sell our rental property in the trails. Danielle was professional of course but what stood out to us was her consultative style and integrity. She does not forgo doing right by the client in order to secure her sale. We highly recommend Danielle and will continue to use her for future real estate needs. 2020
Danielle Belair helped us buy a new home and sell our existing home, and was extremely helpful throughout the entire process. Her local knowledge is also well beyond other realtors I have worked with, and helped us find the right area in the metroplex that met our needs. 2020
We had a wonderful experience with Danielle especially coming from out of state and not knowing her or getting a recommendation. It turned out to be a great choice for a realtor and company. 2019
Danielle was more than a realtor when buying our home. As first time home buyers, she took the time to explain things to us and consistently check in before and after we closed on our home. I have never worked with someone so present and willing to help. Stop your realtor search now and HIRE HER! 2020
Danielle Belair was our real estate agent. She did an awesome job of helping us sell our house and buy another one. She is knowledgeable. I will definitely refer my friends to her. Thanks Danielle! 2022
Danielle helped us purchase a home as we loved from out of state. She got to know our family and our needs, and helped us navigate a competitive market. We got a beautiful house that meets our needs! 2022
Work with Danielle was a super smooth and pleasant experience. We are happen to work with her and went through the whole journey with her. she gave us lots of good advice and contribute her expertises a lot. 2019
I am a real estate investor and mortgage company owner.Jennifer Hoffman is the only realtor I trust to close my homes She gets contracts fast and always gets them closed on time 2022
I had the best experience with Nathaly. She was so patient with the whole process. Very helpful and always available for me. I learned a lot from her as my realtor. Definitely recommend her to anyone looking to buy ! 2022
My experience with Kelsey Johnson, our agent at Monument was incredible. She worked hard to get us the best house for us. We were competing with the clock trying to get a great house before the rate hike, and thanks to Kelsey we were able to get our first offer accepted. That's kind of unheard of. She was even able to get the seller to pay for a portion of closing costs and reno costs. Would HIGHLY recommend Monument. 2022
I recently worked with Joel Ramirez on listing 310 Silver Creek Dr; Duncanville, TX 75137, MLS #14750009. We submitted an offer 1st $40k above asking $157k, then he lowered the price $30k for some weird reason, so our offer was $70k over asking. No Option Period and No Contingencies. They had an open house scheduled a week after the 1st day on the market. There are a lot of "fishy" things with this listing. Our Offer did not get accepted, which was weird, and it probably never got presented to the Seller. This Brokerage has had similar issues before with their client/offer practices. No listing agent sign in yard, a huge price drop after thousands of views in 1 day (looks weird seeing as you had plenty of interest), the listing agent changing the remarks telling the agents to run comps and submit with offer (I've never seen an agent do this), and lastly promises to deliver my offer to seller this Saturday when they return out of town (this was to be 5 days after my offer was submitted), but then out of nowhere they choose another offer. I believe they're giving this listing to a friend or something unfair, since I believe my Offer should've been accepted. No one I know has ever submitted an Offer $70k over and they not win the bid! Be aware these agents may be shady and dishonest! 2022
Our experience with Monument has been a complete disaster. Do not do business with this company. The agent, Kensey Chase, told us via email that she planned to have her buyers not pay the earnest money stipulated in the contract. The contract she drafted contained 0 days for option, therefore, the contract went "hard" as soon as all the parties signed and escrow was to be paid by the cutoff date contained in the contract. However, she remained defiant and threatened to have her buyers default on escrow. Our Realtor had to firmly remind her that even if her buyers wished to terminate the contract, they must pay the earnest amount to the escrow agent per the terms of the contract. This was only the beginning of her overall incompetence in regards to this contract.
Kensey then proceeded to slander our integrity by claiming we committed insurance fraud and allegedly pocketed the money from a claim meant to replace our roof. In reality, there has never been a claim paid out on this home since we took ownership. She used this to build distrust between us and the buyers. She then damaged our ability to relist in a timely manner and used our hard contract as her own 12 day option period. We have yet to receive all quotes for said repairs which are truly upgrades that contribute to the $30,000 concession on a no option period contract. Furthermore, her relationship with the buyers son, clouded her ability to fairly represent the buyers in this transaction. She treated the purchase as if it were her own home and declined offers we made before bringing said offers to her clients. I will warn anyone who will listen about doing business with this company. They caused so much unneeded stress during such an important time for our family. 2021
Our experience working with Sarah Herrera of Monument Realty was truly a pleasure! We first met her as we interviewed a handful of agents to help us sell our home and look for the home of our dreams. She was the ONLY agent that called to learn more about us and came prepared to our meeting with appointments already set up. That drive sold us -- she was going to be our guide on this emotional journey! Even with the craziness that came with the summer of 2020, she managed to find us a wonderful buyer (within 3 days) and the home of our DREAMS. Trust me -- she worked for it! We asked to explore all of North DFW neighborhoods, only being available nights and weekends. She answered every call I placed, every text I sent, every crazy idea I wanted to explore. As we came so close to finding our dream home she continued to help us refine what we really wanted and she found us the home of our dreams!! She helped us a win a multiple offer situation that was attractive to the seller but also fit our budget and needs. There truly are not enough words to express the gratitude my husband and I have towards Sarah. She is world-class, incredibly talented and a pleasure to be around (even on long, hot Saturdays looking at homes in Texas!) Thank you Sarah & the Monument Team for a wonderful experience and helping us get a home that we only thought existed in our dreams!!! 2020