Brooke is absolutely the best agent I have ever worked with. She was always quick to respond to all my calls , emails and texts. She ever got answers for me from my lawyer when he wasnt responding. Even after the sale was over I reached out to her with some questions and she was right on it. Thanks Brooke I will definitely refer you to anyone looking for an agent.
I had a pleasant experience throughout my whole buying process because of Brooke! Not only is she professional but also had the answers to any question I had. I would highly recommend her to anyone!
Brooke was professional, efficient, and available to answer any and all questions that we had during the buying process. She made the buying process as easy as possible and would recommend working with her again in the future.
Brooke was really nice and helped us look at a bunch of homes until we found the one we purchased! Brooke helped our whole family get homes! Thank you!
Brooke is knowledgeable, I never had to question why? Our home had multiple offers and she broke each offer down explaining the good and the bad. Everything went smoothly from showings to closing. Brooke made the process simple, we were impressed.
When things go well you know its because someone is working hard on your behalf and dealing with all the parties involved. That was our experience with Brooke. Everything was made easy for us.
Brooke did a good job pricing and marketing a single family home in Fitchburg. She is professional and follows through on all details to make sure the sale is completed. I would use her services again and recommend her to others.
Brooke was professional and kept me in the loop about anything that had to do with the condo. If she did not know the answer then she found the answer. Brooke also did a great job with my lawyer and keeping in touch with myself and my parents and explaining everything we needed to know and what we needed to do. I am thankful that everything went smoothly. I would use Brooke again and I would recomend her to my friends.
Brooke was kind and patient, always readily available to answer any questions we had. She learned what we wanted and made sure if any new property came available we new about it.
Brooke made the buying process easy to understand and smooth as possible for us. She is knowledgeable and fast to respond to all questions or concerns . We couldnt have asked for a better realtor!
As first-time homebuyers, we wanted to make sure we found the right fit for our realtor. We searched through online reviews, took recommendations from family and spoke with multiple realtors in the area but were impressed with Brooke from the start. When we reached out based on her awesome reviews, she offered to meet us in person and took the time to answer all our questions and go over the process in detail. Brooke is extremely communicative and responds quickly, is kind and friendly, knowledgeable but not pushy and always made us feel like we were her only clients at the time (when I know that wasn't the case)! She helped us hit the ground running on our home search and coordinated viewings of all the homes we wanted to see quickly so we had the best shot at making an offer. We liked the MLS site she uses compared to others we've seen and she would proactively send some homes our way if she noticed they fit what we were looking for. She was flexible to attend viewings with us and always followed up with any additional info we requested about a home. Once we found our home, Brooke helped us submit an offer that was accepted out of multiple offers, helped us negotiate successfully after the inspection and coordinated behind the scenes with all involved in our purchase to make it happen smoothly. She is well connected to other local professionals - other agents, lenders, attorneys, inspectors, etc and always provided recommendations based on who she's worked with before. If we found someone outside of her recommendations we wanted to work with, she was happy to work with them and we heard from everyone involved how impressed they were with Brooke. We were anxious going into the homebuying process but Brooke helped us learn, made it fun and painless! We're grateful we found Brooke and know much of our success is due to having her on our team! We highly recommend her and look forward to working with her again someday. Thank you again!
Brooke was absolutely amazing!!! She was knowledgeable, any questions we had during our house searching/ buying process she had the answers. She also made sure that we understood what was going on through the entire process. Brooke was determined to find us the perfect house, even when we got out bidded and we were bummed she didnt give up. She also made herself available via email, text, phone calls when we needed her. Talking and working with Brooke was great. Very normal person to talk to and generally cared about us and our entire home buying process. Our baby girl was born a few weeks before our house closing and Brooke went out of her way to get her a few cute outfits for her and even knitted her a blanket! I would love to work with Brooke again and plan too when were ready for our next house. I would highly recommend Brooke to anyone looking to buy or sell a house.
From our initial conversation with Brooke right through to the closing, Brooke was helpful and informative in all aspects. As first time home buyers there usually are many questions and Brooke was right there to answer them all. I highly recommend Brooke in helping you with your realty needs...
Brooke has a really good grasp of the market and what its doing. Shes also detailed oriented, organized and patient. We have used Brooke now on our third transaction with our houses and I couldnt think of calling anyone else if I could (we now live out of state and couldnt bring her with us). We got an acceptable offer before the open house, but Brooke still came over to catch the people that didnt see the cancellation to explain and stayed the whole time. Shes that dedicated. Thank you for everything Brooke; youre the best!!!
We had an amazing experience working with Brooke to find the perfect home for us. She was professional, highly knowledgeable and she went above and beyond to help us on our search. Brooke was always prompt, answering any and all questions we had, and getting us any information that we requested. I would use her as my real estate agent again, and I highly recommend her to everyone.
Brooke did a wonderful job helping me buy my new house. She was ready adn able to come miles out of her way to look at a house that was not in her immediate area, and was always on top of things, suggesting houses and coming to popen houses and to look at things- and she was also good with the paperwork that needed to be done. She is highly professional, friendly and caring, and I alwys felt like she was at mty side, helping me along this difficult process of finding a house. Many thanks, Brooke,. you did an excellent job!
We have been working with Brooke for 3 or 4 years looking for a house on a lake. Brooke has been awesome and worked hard for us through the whole time. I am on the email distribution for new houses coming on the market and Brooke would also send me a private message if she saw one that she thought we might be interested in. We went on countless showings and put offers in on several houses which Brooke helped us facilitate every time. We are so happy to have finally found a house and many thanks to Brooke for all her hard work!
Brooke is professional and was always available to answer my questions and concerns. She is understanding and made sure that I was informed at every step of the process. She made a difficult time in my life easier with her compassionate and kind personality. I highly recommend Brooke as an agent to work with, you will not be disappointed.
It was a pleasure to work with Brooke from start to finish. She was extremely knowledgeable with the market and networking. Brooke was patient and helpful with any question that arose throughout the process. She is friendly, outgoing, and pleasant to work with.
Brooke was referred to me from my sister who recently used Lamacchia Realty and it was the best decision I made choosing her, she was professional and super outgoing which made the madness of buying a house so much easier!! Thank you Brooke 110% RECOMMENDED
Brooke was exceptionally attentive to our needs. We relied on her for so much during the process. She made a process not easily understood or navigated by us so clear and was available every step of the way to advise and guide. Her market research was spot on and we know we got the best deal because of all the front end work Brooke put into the sale. Personable, caring, knowledgeable, professional! Brooke was recommended to us and we are grateful we found in her all one hopes for in an amazing agent!
Brooke and Lamacchia Realty, Inc. were great to work with. From start to closing she handled everything that came up, showing great local market knowledge and expertise. She helped us line up resources (contractors, electricians, photographer, etc) to get the property ready to show. She did a great job analyzing the local market and helping us set an asking price that drove strong demand. That prep resulted in a super quick sale - weekend of 25+ showings and dozen offers over asking price. We were super satisfied with the entire process and engagement and will definitely work with Brooke again on any other property transactions we do in the future.
I worked with Brooke for just about three months, and she made the process of buying my first home really seamless. She was good on answering my questions or connecting me to who would know if she wasnt sure. She also kept up with all the deadlines and paperwork so that was helpful too. I would definitely recommend her.
From the beginning of our house search til closing day Brook was extremely informative and knowledgeable throughout the process. We were successful in finding our dream home and Im thankful for having Brook guide us along the way.
Though we started our journey of purching our first home with someone else, switching to Brooke was a great decision we made. Working with her was incredible! She is knowledgeableand informative, dependable, accommodating and understanding. In this difficult market she was able to assist us with making our dream a reality. We are happy with our choices and extremely grateful to her for all she did to help the process!
She literally worked her butt off to find us a great house. She was understanding about us not wanting to go to public home showings during the pandemic and set up all our look sees in private.
Working with Brook was a pleasure she made sure to answer all our questions and concerns, she was always on call when we needed her. It was a good 2 yrs for us to feel yes this is it . We looked at so many homes and seen a few that we love but sad we didn't make the cut. But brook always had a new one up her sleeve Oct 2020 we found it !! she the best. love our new home Thanks to brook
Brooke was quick to respond to any questions that I had and helped me both sell my home and buy a new home. During the purchase of my home, Brooke patiently arranged for many showings and once I made an offer, she helped negotiate the work that needed to be done as a result of the home inspection findings. She worked well with the other professionals we needed to work with, including the bank.
"Absolutely amazing experience. We are first time buyers and Brooke walked us through the process every step of the way. She was always there day or night to answer all questions and concerns we had. We will never use another realtor. Brooke Ratcliffe one and only."
"Brooke was an outstanding realtor. Her professional attitude along with her amazing personality made her a pleasure to work with. From the first day Brooke listened to our needs and concerns and provided both guidance and feedback to help sell our house quickly . Within the first 3 days our house was both photographed and listed and she had set up multiple showings which resulted in a timely sale. I wish there were more stars to give her! If you are looking to buy or sell your home this is your girl !"
"Brooke was an outstanding professional who put the needs of her clients first and answered all questions. We had listed with someone before Brooke and it was completely different with Brooke. Brooke was in constant contact with us and she was upfront with her recommendations."
I would consider us to be demanding in our wants. We are an older couple and we knew things we wanted, didn't want and things on which we would not compromise and other things we could forgo. So Brooke's challenge was to manage what could have been perceived as indecisive, flip-floppy and picky. And she knocked it out of the park! Brooke is first and foremost all about her client. She is professional and respectful and personable. She was referring us properties as fast as they hit the market. She was honest and thoughtful in her assessments, prompt in all communication, and above all - always available for us!
Brooke was amazing to work with when my fianc and I purchased our first home! She was so knowledgeable, it really put our minds at ease knowing that we had her on our side! We definitely would recommend buying a home with Brooke!
"This was our first home and we had no idea what we were doing or where to start. Brooke made every inch of this experience go smoothly and easy to understand. She answered every single little question we had. She was with us for our Title 5, and our home inspection (which i loved). She was always available and getting back to us quickly. I would recommend her to anyone looking to buy or even sell their home!"
"Brooke is amazing at what she does. The whole process was as easy and stress free as it could have been from beginning to end. She answered any and all questions we had almost immediately and we found the perfect house to make our home. It's apparent how passionate she is about her job and assisting her clients. You will never go wrong in choosing Brooke for your real estate needs!"
"Brooke was excellent, she was always on top of the process and when I saw listings online she was responsive and got showings either the same day or the next day. She had to juggle a sell and buy situation and handled it perfectly. I highly recommend Brooke !"
"Brooke is a great real estate agent, friendly. She helped me find my new forever home! The process was easy with her leading the way. Highly recommend!"
"Brooke was such a great pleasure to work with! She was persistent, patient and kind every step of the way. I will definitely be recommending her to my friends and family whenever possible."
I was fortunate enough to have worked with Brooke Ratcliffe. There are not enough words to describe how blown away I was at her professionalism and her attention to detail in every single step of our process. Brooke went above and beyond in every aspect and I could not have been more blessed to have been able to work with such an amazing person. I was approved for FHA financing and its not the most attractive loan for buyers but Brooke made it happen! She made her self 100% available whenever I needed her and made sure she answered every single question no matter how big or how small. I never realized how far Brooke actually lived and worked from myself until the day of my final walk thru and thinking back anytime I wanted to see a property she would make that trip no matter what, even if it were only for 15 mins. She showed up every-time and on time. She never once made it seem like it was a bother or that it was inconvenient. Her attention to her clients is always personal and my children to this day still ask whens the next time they will get to see Brooke. As it came time for our home to close it was bittersweet as we had found our dream home but our time with Brooke had come to and end. Thank you Brooke for being the amazing person you are! I hope Lamacchia knows how lucky they are to have someone as incredible as you!
Brooke was great to work with, her knowledge of the real estate market was spot on. I would highly recommend her to anyone thats about to sell their property. She will work hard for you.
Brooke was spectacular and had our best interest in mind. She went above and beyond when the listing agent couldnt answer our concerns. She was experienced and we will use her again.
My boyfriend and I recently purchased our first home, thanks to Brooke Ratcliffe! Her patience and hard work paid off during this pandemic and we couldnt be any more thankful for her! Highly recommend her when it comes to buying and selling a house, I guarantee shell work effortlessly to find what suits you best.
Brooke Ratcliffe is amazing. She helped us through the whole home buying process! I'm so glad we worked with her and are so happy with our beautiful home.
Brooke Ratcliffe did a tremendous job helping us buying our first Home. She was there every step of the way from understanding what we where looking for, to communicating with sellers and booking same day showings. Really gave us peace of mind during this big step in our lifes, it made our decision easier and smoother. She had all the answers for us when we needed them. Would recommend her to anyone thats looking to have a great agent on their side!
Brooke was so fantastic to work with. As a first time homebuyer, she made the whole process of buying a house so much easier. I would recommend Brooke to anyone in search of a home. You won't regret it.
"Brooke is professional and diligent to her customers. As a first time buyer I had so many doubts she helped me go through the process. With her expertise and acknowledgment on this type of business she made me feel comfortable when dealing with uncertainty in middle of the process."