Ive just completed my 4th real estate transaction with Lena and she continues to exceeded the expectation. She goes above and beyond to get the job done and make sure you are 100% satisfied. She always keeps an excellent line of communication open and has a positive attitude. She just helped me buy my dream home and got the deal closed just in time before our baby arrives. I would highly recommend Lena .
Elena was just fantastic. This wasn't our first rodeo, but she made the home-buying process feel like a walk in the park. I mean, she was on top of everything - super quick to answer any of our questions and a total pro at dealing with all that paperwork. And here's the kicker - thanks to her guidance, our offer was accepted on the second try! It's clear she really cares about her clients and goes the extra mile for them. I would recommend her to anyone in a heartbeat. A truly great experience. 2023
Christina S. Arnold, West Boylston, MA, a buyer from West Boylston, MA
Elena is one of a kind just like how she found my perfect home for me in West Boylston, Massachusetts. I am from San Diego, California and never would have imagined to own a home in central Massachusetts but she opened my eyes to a beautiful town of West Boylston and provided great statistical feedback to help me make my decision. I am happy with my decision and a lot of it comes from a skilled and professional agent such as Elena. Highly recommend her.
Sarah Doolittle Paxton Ma, a seller from Hubbardston, MA
Lena was a lifesaver. She held my hand and walked me through all my home renovations and a challenging closing. She was always available when I needed a resource or a reassuring word. She came highly recommended from a friend and has now become more than an amazing realtor but someone I consider a friend as well.
Yuliya Tkachuk, Boylston, a buyer from Boylston, MA
It was a real fortune to have Elena Scaplen as a broker in our first-home buying process!
Due to her experience, resourcefulness and professionalism the whole process was hassle-free and smooth. She is the one who cares a lot and goes the extra mile with support. Elena's fabulous personality, terrific sales instincts and sharp focus on our needs made our dream a reality.
Yulia Garvanovic, Clinton, MA, a seller from Clinton, MA
Lena is a natural sales person. With her creative side, excellent problem-solving skills, and charming smile, shell do everything it takes to get the job done.
Pavel Sinyavski, Westford, MA, a seller from North Oxford, MA
As first time home buyers trusting your realtor is everything. My husband and I couldn't have asked for a better agent then Lena! Not only was she knowledgeable and ultra responsive to our numerous questions; she was patient and kind. Talking to her felt like taking to an old friend. Lena's true care and compassion for us made our home buying experience seem simple. When the time comes we'll absolutely be calling her again. Lena is our realtor for life now!
Dave Ellison, Grafton, MA, a seller from Grafton, MA
I am a First-Time seller. Elena was selected primarily because I felt the she was the best person to guide us thru the preparation and sale of the house.
This was an Estate Sale. The house was in the family for a long time and there were emotional issues associated with that.
Elena was the "Trusted" "Go-To" person when difficult decisions were needed to be made. (I'm sure that she rolled her eyes at times, but it never showed!
Her list of contacts for resolving issues is priceless. Every one of them exceeded my expectations.
The house sold promptly and at approximately 10% over asking price.
I would highly recommend Elena to anyone.
Lena always has a smile on her face and gets the job done!
Iryna Dzerhachova Charlton, MA, a buyer from Auburn, MA
Elena Scaplen was helpful, knowledgeable, friendly, and patient. I highly recommend Elena to anyone.
Anastasia Amburtseva, Upton , a buyer from Upton, MA
Elena Scaplen was always available for my calls, she always found time and opportunity to answer my questions. Every day during 4 months she participated in the process of building of our house. She knows everything about full process and every detail! Very attentive, professional, friendly. It was incredibly pleasant to deal with such an agent! I will recommend Elena to my friends and family!
Elena came at the recommendation of a family member who, although hadn't worked with her directly, said "there is just something about her, she's pleasant and warm, and I think she'll work hard to help you find what you're looking for."
At the time, my now-husband and I were evaluating 3 other realtors, but decided to give her a chance based on this family member's recommendation.
After the first initial conversation with her, we knew we were in good hands, and decided to proceed with signing up with her as our exclusive agent.
She is knowledgable, kind, and not pushy (which was important to us) in her approach, nor does she make you feel like you're just another transaction. She genuinely cares about her clients and truly enjoys the work she does. She is open and honest without being intense or deceptive.
While we expected this whole process to be incredibly stressful, it actually wasn't. And that is most definitely in part to working with Elena.
Vadim Chuynov, Charlton, a buyer from Charlton, MA
Elena was helpful at all stages. During search, negotiations with the sellers, inspection, dealing with lenders etc. Thanks to her we now have the house that we really love!
Katya O. , Worcester, MA, a buyer from Worcester, MA
From the beginning of my journey of looking for a new home Elena Scaplen was there for me. She was quick arranging time to look at places. She provided information about real estate market and particular neighborhoods. Elena wanted me to be completely happy with my find and we did not stop looking until we came across The One. Elena is able to recommend a mortgage lender, home inspector, electrician if you need them. She made the stressful process as easy as possible. I would highly recommend Elena Scaplen to anyone buying or selling their house.
Peter Hauge Sr., Hauge Homes LLC, a seller from Spencer, MA
Elena is an excellent and informed agent.
Steven bracewell, Spencer MA , a seller from Rutland, MA
Elena is the best agent I've worked with bar none.
Joanna Kelley, Hudson, a seller from Shrewsbury, MA
Elena was knowledgeable and ready with answers for all of our many questions. She always told us the truth. The entire experience went smoothly. She was in contact with us whenever we needed something. She went above and beyond to help us with the getting of our house ready steps to the closing.
Elena was super professional in all aspects. She handled potential buyers in an amazing way. She won us over from the first time we met her. She was positive and supportive to us through the entire process. I never hesitated to ask her any and all questions. She got right back to us and put us at ease. Elena stands out in my mind in an awesome way when I remember how she treated us and the sale of our house.
Very straight forward and no nonsence from start to finish. I would definitely call Elena again to sell a property for me. In addition, I have been telling all my friends and family I had the best experience with my realestate agent and if they need one, they should call her up!
Penelope Fraser. Shrewsbury MA, a buyer from Webster, MA
A friend recommended Elena to me. It was the best advice I could have received, Elena Is so knowledgeable in every aspect of real estate. She went above and beyond for all of my needs. We had many bumps in the road with the sale, and she solved every one of the problems. She did so many things for me as I was moving up from Florida. I was so fortunate to have Elena right on top of everything.
I will certainly recommend Elena to anyone I hear needs a realtor. Not only is she professional in her knowledge of real estate, she manages to be a real friend who goes to any length To make life easier during a stressful move.
Lena came highly recommended and lived up to the compliments I have heard from her referral base.
Lena holds every single one of the characteristics we were looking for in an agent. Upon introductions, we knew that Lena was the one we wanted leading the charge. She has a calming sense about her that put our nerves at bay and made us feel like we could take a breath because she had everything under control. We walked away from that initial meeting feeling relieved and excited about the possibilities with Lena in the front seat driving the sale of our house.
Lena was the perfect agent for us. Her friendly and genuinely caring disposition mixed with her attention to detail is top notch. We trusted her with our largest asset and couldn't have been happier with our decision.
From the time Lena listed our house to the time the papers were signed was 28 days. Having Lena take the reigns made for a smooth transition for my family so we could focus on our move and opening a new chapter of our lives.
Lamarches Worcester, MA, a seller from Worcester, MA
Lena was the whole package. We couldnt have asked for more.
Lena handled all the details in selling our home well. Everything was executed in a timely manner. She always kept us informed and details never fell through the cracks. One of the things that really impressed us was Lena always made us feel that we were important to her. Most times she always answered our calls. The few times it went to voicemail - she called us back within minutes. When we asked questions she always got back to us promptly.
From the moment we met Lena we felt an instant connection and we were confident that she understood our needs. She listened first...before she spoke. Very professional, knowledgeable and personable. It was also evident that she was a go getter and would get things done. In fact, we were so confident in her ability to sell our home that we hired her immediately and cancelled our other appointments with other realtors.