Juan, Misty and Matteo, Beautiful Lake, a buyer from Auburn, CA
Buying or selling a home can be fun and exciting, but also stressful. Roxane stays in touch and is easy to reach every step of the way. She is knowledgeable, resourceful, and stands by your side throughout the process. Roxane has the ability to apply pressure when needed and pick the pieces up if things fall through the cracks by others. There are not too many people I rely on in life, but Roxane was easy to rely on during our transaction. I had full faith and trust that she would negotiate on our behalf, respectfully and with integrity. She was a Superstar during our transaction and I would recommend Roxane 150%.
Kim Hagemann, Pacifica Ca 94044, a buyer from Auburn, CA
Roxanne Schepens was a delight to work with. Roxanne is knowledgeable, professional and personable. She listened to our needs and wants. She took the time to educate us through the journey. Her patience was impeccable when we wavered and were unable to make a decision. We highly recommend Roxanne.
Lauren Sutter, Auburn, Ca, a buyer from Auburn, CA
As a first time home buyer I couldn't have picked a better agent to help me with the process! She was a pleasure to work with!
D Cook, Lake of the Pines, CA, a buyer from Auburn, CA
Roxane really took care of us from start to finish! She navigated some challenging moments with grace and tenacity. We look forward to enjoying all the amenities of LOP and making new friends! Thank you Roxane!
Angela Roze, Lake of the Pines, a buyer from Auburn, CA
Roxane came highly recommended from a close relative. She spent multiple weekends showing us houses and through her knowledge of the community was able to secure the perfect home for us in LOP. Roxane worked closely with us to make sure each of our requests through closing were met. Roxane also gave us a warm welcome to the community and made us feel at home already.
We would recommend Roxane to anyone looking for a home in LOP! She is knowledgeable about the area and will take the time to listen to your wishes for the perfect home.
After looking for more than a year in the area, I was able to connect with Roxane and utilize her services. She made the entire transaction, smooth and easy. We are so happy thanks to her professional help.
Roxane was highly knowledgeable and was dedicated to finding the perfect situation for me. She made this process fun and easy!
Stevan and Stacey Batinic, a buyer from Auburn, CA
As a long time friend and an expert of everything Lake of the Pines, as she lives there, we knew when it was time for us to buy Roxane would be our agent. She did not let us down! It took us months to find the just the right place she was patient showing us many homes and was happy to do so. Roxane was always available answering all questions and was helpful in every way. She is knowledgeable of the whole process and was extremely helpful in negotiating an awesome price. We are so fortunate to have had her represent us!
Roxane was professional and kind throughout the entire process. She helped us find contractors too, and was always available for questions. We enjoyed working with her and getting our new home.
Roxane is good at two communication. No matter the day or time she is there to answer any questions. If your looking for a home in lake of the Pines community, look no further. She is great for finding the right house that fits your needs.
Bob Kemmerle, Lake Wildwood, a buyer from Penn Valley, CA
Roxanne was one of the best realtors we have ever used! She is extremely knowledgeable, professional, and worked diligently to represent us. We highly recommend her and will use her again!
Ron Tchida Ocean Shores Wa, a seller from Grass Valley, CA
Having the experience of both selling a house on one end and buying one on the other, my appreciation for how hard Roxane works was made clear. Not all agents can create that feeling of being personally invested in a clients needs and welfare, but Roxane was a sterling example of a person who sincerely cares about the people she is representing.
Roxane always answered or returned my calls immediately, no matter what day or what time. She always followed up on our needs, question and concerns, and typically had great solutions and or advice for whatever the situation called for.
If I know anyone in the area that is buying or selling a house I will recommend Roxane in a heart beat. I know with confidence she would take care of any friends or family that I send her way.
She has been phenomenal from a post sales perspective on interfacing with my property manager as I will be renting the house out initially as well as the HOA in getting me set up. Really terrific customer service. I'd have been lost without her!
We were visiting friends here in LOP and we saw a house for sale and our friends said they new an agent and gave her a call. Roxane literally stopped what she was doing and showed us the house we were looking at.
After seeing several houses we didn't see anything that interested us and she asked if anything came up should she call us. Two weeks later a number of houses came on the market, she called and we came back up and found the house that fit us. She helped us with the house as well as a lender and the rest is history!! We would definitely recommend Roxane to anyone we know who wants to move this way
Pam and Dave Elliott - Auburn,, a seller from Auburn, CA
We worked with Roxane Schepens as buyers one time and sellers one time. Both transactions were quick and efficient. During a market where houses were receiving multiple offers, Roxane worked hard for us to get our home. Roxane is wonderful to work with. She is smart, friendly, accessible and responsive. We would recommend her without hesitation.
I just really liked Roxane right off the bat. Shes friendly and personable and she really heard me regarding what I was looking for in a property. She quickly responded to any and all messages I sent her but did not put any awkward pressure on me in any capacity. Her easy friendliness and kindly checking in with me is what really won me over with wanting to work with her. I didnt feel pressure and she made me feel like I am a friend and not a potential buyer. Roxane was professional throughout the entire process of working with her, which is important to me.
Alex and Steven Konecni, a buyer from Foresthill, CA
My husband and I were first time home buyers and were moving to a completely new location and county. We started on Realtor.com and put in for an inquiry to our new, current home. Roxane Schepens reached out to us and we immediately clicked. My husband and I are no nonsense people, so she made the whole home buying process effortless. We looked at a few places in Auburn initially and Roxane was honest with whether or not it was a good purchase.
She steered us in a better direction and was super communicative with us. My husband and I eventually found our current home in Foresthill and Roxane set everything up for us. She communicated with the listing agent and did a great job relaying information to us. She was timely and never made us feel like we had to wait on an answer.
Being first time home buyers, we had a lot of additional question that were not directly related to buying a house, we were part of settling into our new home. Roxane went above and beyond find us answers, whether related to utilities or home warranties. We would recommend Roxane Schepens to anyone wishing to find not just a new house but a new home.
Carol Jacobson, Lake of the Pines, a seller from Auburn, CA
I wanted someone I trusted and could work with. Roxane Schepens exceeded every one of my expectations!I I can't adequately convey how pleased I am with Roxane. She was fabulous. This was the first time I sold a house on my own, my husband passed away last March and I was dreading the process of selling. Roxane made it so simple for me due to her professionalism and AVAILABILITY!!! She even did some staging with her own things and her husband even blew the leaves off my roof and deck! I could not have asked for more!! I would recommend Roxane Schepens and Century 21 to anyone who is selling or buying.
Roxane Schepens was highly recommended by a trusted family member based on their experience buying a home with her. From the beginning, she was super helpful and assisted us with our many questions and concerns. This was our first time making an offer on a home and with her hard work and guidance, ours was accepted over the other competitors. Roxane was there for us during each step of the process, no matter whether it was after dinner or early in the morning. If there was a question she couldn't answer, she made every effort to find out the answer as quickly as possible. Roxane made the whole process rather painless and even ensured we closed on the home earlier than expected. We are so grateful to her for her continued support even after closing. If you are looking to purchase a property we highly recommend Roxane Schepens.
Jason and Vanessa Piccolotti lake of the, a buyer from Auburn, CA
Rvoxanne was always available, offered valuable advice, and was diligent in her search for our perfect home.
As stated Roxanne has been wonderful in every aspect of our new home purchase. I would fully recommend her to my family and friends
Jeff mugge, auburn California , a seller from Auburn, CA
We used Roxanne to buy our home and since she did an awesome job, we also had her sell it. We got above asking price and overall happy with the whole process and outcome. Highly recommend Roxanne to anyone looking to buy or sell a home.
Roxanne is knowledgeable and fast to respond to any of our questions throughout the whole process. Very happy we had her as our agent and would use her again in the future.
We are so grateful for all youve done. You met our needs before we even knew what they were. Thank you so much for your kindness, professionalism, snd you patience. We cant imagine having anyone else. We would not be where we are today, had it not been for you. Thank You. We feel we have made a new friend,
Jill and Dave and Lola
Gustavo Ibez grass valley ca , a buyer from Grass Valley, CA
Roxane is always right on top of things. She is responsible; honest, sweet person who is extremely helpful.
Any questions I had she maid sure I understood completely.
She Makes it easier.
No matter what time of the day it was she would get back to you.
Now thats Great service.
Would have her be my broker again.
Thank you Roxane
I recommend you to use Roxane
Overall experience was good and easy.
Lisa Doenecke-Duckabush Ct, a buyer from Grass Valley, CA
We liked her style and sincerity. She showed us many properties and made time for us whenever we called.
Everything went smoothly and Roxanne followed through whenever there was a hiccup or question and concern.
She went above and beyond in every aspect of our search and ultimate purchase. We would highly recommend her to all of our friends and colleagues.
As I previously stated, we were happy with Roxanne and everything she did for us when we started our search for a home in the area, all the way through till the end and even now with her referrals for businesses in the area.
Mike and Tirina, Lake of The Pines!!, a buyer from Auburn, CA
Roxane was referred to us by our friends. We contacted Roxane to let her know we were interested in looking at some homes at Lake of The Pines. We explained we were looking at buying a home in 2-3 years and trying to find the right location. Roxane showed us many homes in the area within our price range. She was knowledgeable, helpful and always there when we needed her. Roxane was patient and kept us updated when new homes were coming on the market. We fell in love with Lake of The Pines and found the perfect home that met all our needs (much sooner than we expected
Roxanne was amazing. She showed us a few houses, and happy to do so. Then we received the call about having the one she knew we would like, and it was. Its our dream house. Roxanne worked really hard for us all the way through. She has been patient and professional. It had been a pleasure working with her. Would highly recommend her.
I recommend anyone who is engaging in a real estate transaction to use Roxane. She is the real deal and honest and hardworking and is a closer. Thank you Roxanne!
Roxanne made every aspect of purchasing a home during a stressful time easy. Her attention to detail, negotiations on my behalf, and recommendations were all right on target!
Her connection with the local community and knowledge of people to help with everything from inspections to local utility companies was so helpful. Roxannes energy and attention to detail, as well as her sense of humor were appreciated.
I highly recommend anyone that anyone interested in buying a home here contact Roxanne first. They will never consider another agent after one meeting with her!
Roxane was excellent at communicating throughout the process. It was a short escrow but Roxane made it easy. Thanks for all the help during the sale of my home! A shout out to Jerry too!!!
Five stars for Roxane! She rocked it!
Great experience
Roxane was awesome! She was helpful and informative. Her personal service was excellent, couldnt have done it without her.
Great response time to questions and information. Excellent coordination between us (buyers) and sellers. So kind and personable!
We are happy!
The Best! Thank you
Willy Skinner and Margie Montana , a buyer from Auburn, CA
Roxane Schepens was soooo on top of her game to our benefit for sure!!!! She had to scramble at times to insure certain paperwork was correctly completed (due to someThing we may not have done correctly Or not understood) and she handled it so tactfully yet efficiently. Even though Roxane was so busy with other clients, she made us feel #1 and seemed like shed drop what she was doing to handle our issues. What A GEM!!!
Jeff Mugge lake of the pines auburn, ca., a buyer from Auburn, CA
Referred by a family member who suggested Roxane because of her knowledge of the area we wanted to buy in and she did not disappoint!
We moved from Washington so we really relied on Roxanes expertises with every aspect of the buying process and could not have been happier with the outcome. She is detail oriented, fast to respond and really on top of things.
Roxane answered every question we had in a timely manner. Communication was open and she made herself available anytime we needed. She is professional, polite, friendly, trustworthy and knowledgeable. We couldnt have made this move from Washington without her as she found the right house for us even during this competitive market. We are beyond satisfied with Roxane.
Jacqueline Mahon, Auburn , a seller from Auburn, CA
Roxane is professional, explains step by step, got back to me in a timely fashion, intelligent, funny and kind. I would work with her again without hesitation! I highly recommend her as your agent!
Mary Solomon Lake of the Pines, a buyer from Auburn, CA
Roxane is the best. She is positive, personable, professional, knowledgeable and persuasive!!
There were several stresses with the 30 day loan deadline but Roxane helped me get through each hurdle with continuous support.
Roxane always took the time to explain when I was unfamiliar with the language and she stayed in close contact with the mortgage broker. That was helpful to me.
I am what I would call a demanding customer. I was in sales for 40 years and demand the same treatment I gave to my customers.
Roxane met these demands and never complained, she kept the transaction moving forward. We had this purchase as part of a 1031 exchange and she knew how to handle this with ease.
Thanks Roxane,thanks much.
I am about to move into a charming Lake of the Pines home and I really do credit Roxane Schepens 100% with this outcome. She supported me all through the process of hunting for a home in LOP and then made the purchase process really easy. The circumstances were challenging because of the Covid quarantine. No real estate transaction is without complications , but I think my purchase of this new home comes close to perfect. Roxane was always available to answer questions, guide me and help.
I didn't do much to facilitate the sale besides sign electronic agreements! She saw that all the necessary inspections were completed and really, handled most of the due diligence required of the buyer. That made it pretty easy for me! She shared in my happiness at having completed the sale and did so much to make the sale possible.
If you are looking for a friendly, capable and accessible support in your home purchasing process, I can't think of anyone who could be better as your real estate agent than Roxane Schepens.
Roxane Schepens was great to work with. She heard all of our requirements for the property we were looking for an set us up with the portal of matching lots. She communicated well and was available when we needed to talk to her. She kept us informed from the status of the offer to the status of closing. She was on top of it with keeping the sale going. She would send us a quick text with updates which we appreciated. I would use her again in the future.
Very good agent, actually, much better than good agent, excellent agent would be more like it! Roxane always called or texted me back when I had questions within a short period of time and always got me the answers that I needed. If I ever need another agent to sell, or buy a another property Roxane will be the agent I call no matter who she works for!!!
Colette Donahue Tracy, CA, a seller from Grass Valley, CA
Since I don't live in the area the house is located in, a friend who does live in the area, went into Century 21 Cornerstone Realty to speak with agents who might be able to help me. My friend was impressed with Roxane and highly recommended her to me.
Roxane was proactive in regard to the sale and kept a close eye on all the deadlines as we moved through the sale process.
WE APPRECIATE ROXANES HELP TO PURCHASE OUR NEW HOME!
Roxane is kind, friendly, enthusiastic, responsive and knowledgable!!
Roxane pounced to get us in right away so that we could see a house we were interested that just hit the market. Roxane then quickly put together a competitive offer that the sellers ending up accepting. Roxane was helpful in sharing her knowledge of various resources for us to utilize re: repairs needing to be done on home we were purchasing.
Roxane helped us to eliminate various obstacles that surfaced prior to escrow closure.
We are moved in to our new place. We are happy! We are grateful! We appreciate Roxanes help!
Always there to answer any question and help guide us through the home buying process. Has great problem solving skills when anything came up that was unexpected. Made us feel comfortable and was trustworthy.
Roxane went above and beyond. I am from out of the area and it was difficult to schedule and meet inspectors/contractors. She never hesitated to not only meet them at the house but arranged for many local contractors to give bids for needed work. Extremely helpful. Even after the close of escrow, she continues to assist me. Highly recommend her!
Ally Pinegar Woodland CA, a buyer from Woodland, CA
Roxane was essential in selling our home, her market expertise helped price our home right and she had the negotiating skills needed to purchase our new home at the same time, we were able to close on both homes in less than 30 days!
Dave and Judy Jensen, Auburn ca, a buyer from Auburn, CA
Roxane worked so hard to make our move from a dream to a reality.
Roxane was essential in selling our home, her market expertise helped price our home right and she had the negotiating skills needed to purchase our new home at the same time, we were able to close on both homes in less than 30 days! 2018
Roxane was the perfect realtor for our needs. She's the consummate professional and worked to show us properties that met our list of preferences. She was responsive, worked well with the sellers and their realtor to enable a quick close. We are so excited about our new place and without Roxane, it would not have happened.
Roxane was the perfect realtor for our needs. She's the consummate professional and worked to show us properties that met our list of preferences. She was responsive, worked well with the sellers and their realtor to enable a quick close. We are so excited about our new place and without Roxane, it would not have happened. 2018
ROXANE was instrumental in helping us buy our new home at the same time as selling our old home. The buying/selling process can feel daunting at times, but ROXANE made everything so easy and was more than helpful with any question we had. She was able to sell or house and help us close on the new house at the same time, within 3 weeks! She will be our go to realtor from now on!
Jerry Stannard St. George Utah ( where, a seller from Auburn, CA
The Buyer wanted to move Escrow closing up a week. This happend when I was out of town for a couple of days. Roxane and Gina work with each other to communicate with me at meetings by phone and text. Everything
worked out, and we closed early and we're out of the house by the 25th. Thank you! 2018
Ruthann Rubin, Lake of the Pines, a buyer from Auburn, CA
Roxane Schepens helped us find our forever home! We used her to buy two homes and sell one. Her knowledge of the area and her experience and enthusiasm made it an easy choice! 2017
Michael Horlak lake of the Pines, a buyer from Auburn, CA
Roxane knows the local market and is active in the community. Both these qualities and her attention to my buying priorities made my home search and purchase smooth so I am happy with my new home and the overall process. This is my 6th home purchase and I would use Roxane again gladly. Anyone purchasing a home in this area would be well served with Roxane representing them. 2017
I would highly recommend Roxane Schepens for all your real estate needs! She found us an awesome home in Lake of the Pines & negotiated well to get us a lower than asking price! The entire process went smoothly from beginning to end! She was prompt, professional and really had our best interests at all times throughout the escrow process. She definitely knows the business inside and out and knows how to explain things to us so we understood. She's top notch all the way & we highly recommend using her for your next sale! 2017
Roxane worked hard for us, she made herself available at all hours. Roxane knows the market area in which she sells and her professional advice helped us secure our property! Our purchasing experience was smooth and we closed escrow on our new property before the original close date! Roxane uses the latest social media marketing tools which helps when you are either buying or selling. We still keep abreast of the market conditions and Roxane checks in with us to answer any real estate market questions. I highly recommend Roxane for all your Real Estate needs! 2017