This agent has 13 reviews.


Allyson, a buyer from Palmer, MA
This is my first time doing a review but I HAD to come and tell the world about Erica. My husband and I just closed today and the process was not easy. Between switching loans and buying a foreclosure, there were many things along the way that caused anxiety. Luckily we had Erica on our side to field all our questions, deal with our concerns, and advocate for us in all areas. She was always a text or call away, even at 5am or 11PM. We are so grateful she was recommended to us and we would give ten stars if we could.
2024
OC, a seller from Westfield, MA
I have no doubt that Erica Swallow is by far the best realtor I had ever worked with.
She recently sold our comercial medical building that encountered multiple obstacles throughout the process. She was knowledgeable in how to deal with municipalities, fire departments and every detail needed to made a successful sale. She kept in touch all of the way, always explaining the next step and possible options. She knew how to deal with offers and only thought on our best interests. She recognized a few scams and delt with them accordingly.
She has a captivating smile and her positive attitude is contagious.
It is impressive to mention her organization skills and the ability to act in a blink. Often I thought how can she be that fast? She moved before I could pick up my phone!!!
Finally, Erica is extremely educated with an impressive curriculum that includes NYU and MIT. That allows her to understand in depth the different behaviors and personalities that this challenging job brings on day by day. Not to say that she can entertain any client any time!
If you want hard work and a successful real state agent.. dont think again. Hire Erica!!!!!
2024
JC, a buyer from Wilbraham, MA
I've just wrapped up a real estate transaction with Erica Swallow of the Turnberg & Swallow Team | Coldwell Banker. I ran into Erica at a showing and her international experience encouraged me to immediately sign her up as buyer's agent.

Our process was complicated, due to an international relocation, but Erica was consistently available, proactive, and educational throughout the process. Good network of skilled professionals at her disposal, clear understanding of the process start-to-finish, and an approachable demeanor have all added up to a stellar experience.

I really appreciate Erica and recommend her wholeheartedly.
2024
P. N. , a seller from Springfield, MA
Erica Swallow's performance as a realtor is Best-in-Class, bar none.

Erica does the upfront investment with her client to understand exactly what they are looking for, ... she then puts a strategy together with her client, to accomplish their goal(s) and target dates to completion. Erica is thorough in all her work. To top it all off, she is friendly and easy to work with. Thank you Erica!
2024
Emily, a buyer from Springfield, MA
Working with Erica and the Turnberg & Swallow Team was the best possible decision we ever could have made moving cross-country. Her deep expertise on historic homes, passion for the Springfield community and network of referral partners made every part of the process to move to the home of our dreams seamless. We cannot recommend her more strongly.
2023
Adam Burns - Palmer, Ma, a buyer from Palmer, MA
We chose Erica because after meeting with several realtors, she felt like the best fit for our needs. She was kind, knowledgeable, and always prompt in getting tasks done. Erica did everything in her power to make us comfortable with the home buying process from our first meeting, and that was the thing that stuck out to us most.

Erica made sure to tell me everything she knew about each step of the home buying process. I used the home inspector she referred, and was completely satisfied with the results. She was always one phone call away, and I even heard from both my banking agent and lawyer that she was a pleasure to work with.

There was never a moment where I felt like Erica wasnt fighting to help us find the right home. She would have looked at 100 houses with us if thats what we wanted, and she was always upfront with information.

I am 100% satisfied with my experience

Sergio Renta, Springfield , a buyer from Springfield, MA
The over all process was delightful and most important peaceful because of Ericas attentiveness to all details especially contracts and making sure those involved understand the process ..

Awesome job working together with others to get a timely service accomplished.. thanks

Jackeline Cotto, Agawam , a buyer from Agawam, MA
Ms.Swallow is a great agent. She pays attention to what youre looking for and takes into account other factors. She understood I lived 2 hours away and so we made a day out of the house hunting. Shes the kind of agent who is knowledgeable, professional and approachable. She understood my stresses for being a first time homebuyer and was able to help me through that. I would absolutely work with her again and recommend her.